Gewiss JOINON Manuel D'installation Et Usage page 79

Faults and troubleshooting
Code Error description
The miniature circuit breaker
Error 12 of the relative Schuko/side
socket-outlet is OFF.
Short-circuit detected on the
Error 13
CP signal
The electronic board is not
Station
receiving the power supply it
OFF
needs in order to work
In the case of products connected to the JOINON platform, or if the maintenance package has been purchased, call the
FreePhone number 800 123 325.
In all other cases where technical support is required, call GEWISS SAT customer service.
7.55.4.515.2 - Installation and Operation Manual Installation and Operation Manual
Solution
Reset correct miniature circuit
breaker operation. If the error
persists, replace the device.
The station detects a short-
circuit between the CP signal
and earth.
Remove the cable and try again.
If the error persists, replace
the cable
Check the power supply
upstream of the station.
Check the circuit breaker
protection in the board
(to protect the electronic card)
is working properly.
Check the 12V power supply
unit of the electronic card is
working properly.
Gewiss
Position
79
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