WARRANTY TERMS
We provide guarantee for our devices according to the following conditions:
1. We shall rectify the damages or defects - which are verifiably based on a manufacturing defect -
in the device free of cost in accordance with the following conditions (numbers 2-5), if you have
reported to us immediately after detection and within 24 months after the delivery to the end user.
The guarantee does not extend to easily breakable parts like for e.g. glass or plastic. A guarantee
obligation does not apply: in case of minor deviations of target quality, which are irrelevant for va-
lue and usability of the device; in case of damages due to chemical and electrochemical effects; in
case of penetration of water as well as generally in case of damages due to force majeure.
2. The guarantee claim is executed whereby defective parts are repaired free of charge or replaced
with parts free of defects according to our discretion. We shall bear the costs for material and wor-
king time. Repairs on site cannot be demanded. The sales receipt with purchase and/or delivery
date is to be submitted. Parts replaced shall become our property.
3. The guarantee claim expires if repairs or interventions are carried out by people, who are not au-
thorized by us for this purpose or if our devices are provided with additional parts or accessories,
which are not adapted to our devices. Furthermore, if the device is damaged or ruined by the in-
fluence of force majeure or by environmental influences, in case of damages which are developed
by incorrect handling or maintenance - especially non-observance of instruction manual - or if the
device shows mechanical damages of any type. After telephonic consultation, the customer service
can authorize you for repairs and/or for exchange of parts which you were sent. In this case, the
guarantee claim does not obviously expire.
4. Guarantee services does not cause any extension of guarantee period or does not start a new term
of guarantee.
5. Additional or other claims, particularly on replacement besides the damages arising on the device,
shall be excluded to the extent that liability is not legally implied.
6. Our guarantee conditions - which include prerequisites and scope of our guarantee conditions - do
not affect the contractual guarantee obligations.
7. Wear parts are not subject to the guarantee conditions.
8. The guarantee claim expires in case of improper use, particularly in fitness-studios, rehabilitation
centres and hotels. Even if most of our devices are qualitatively suitable for a professional use, it
requires a separate joint agreement.
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