Soundbar remote won't work
•
Ensure the batteries' protective tab has been
removed.
•
Replace the remote battery with a matching
CR2025 3V type battery.
When using an aftermarket remote, the
soundbar turns off when the television
turns on
•
Turn the television on. Manually press the
Power button on the soundbar so that both
the soundbar and television are both on at
the same time.
No sound coming from external sub
•
Check that the external sub is turned on.
•
Check that the soundbar is configured for
a wired or wireless subwoofer connection.
Refer to the "Subwoofer Connection" section
of this manual.
•
If utilizing a wired connection, check that the
subwoofer cables are attached to the Sub
Out connection on the soundbar and to the
appropriate input on the subwoofer.
•
If utilizing a wireless connection, attempt to
re-sync the wireless connection. Refer to the
"Subwoofer Connection" section of this manual.
•
If utilizing a wireless connection, move the
subwoofer closer to the soundbar..
•
Turn the soundbar off and on using the
remote control or the top panel power button.
•
Unplug the sound bar, wait 30 seconds, and
plug it back in.
External sub is too quiet
•
Turn up the volume on the subwoofer.
•
Adjust the bass level setting in the soundbar
menu system.
•
Try moving the subwoofer to a different loca-
tion in the listening room.
26
My soundbar is not behaving as expected
•
Turn the soundbar off and on using the
remote control or the top panel power button.
•
Unplug the sound bar, wait 30 seconds, and
plug it back in.