11
Additional information
Wi-Fi Connection
Problem
Cannot connect to the access point
Connected to an SSID different to the SSID selected
Playback is interrupted and communication does not work
32
En
Remedy
Try plugging/unplugging the power supply of wireless LAN router
and the unit, check the wireless LAN router power-on status, and
try reboot of the wireless LAN router.
Check that the setting of SSID and encryption (WPA2, etc.) is
correct. Make sure the network settings of the unit is properly set.
Note: "WEP" encryption is not supported.
Connection to an SSID that includes multi-byte characters is not
supported. Name the SSID of the wireless LAN router using single-
byte alphanumeric characters only and try again.
When the wireless LAN router setting is at stealth mode (mode to
hide the SSID key) or when ANY connection is off, the SSID is not
displayed. Change the setting and try again.
Some access points allow you to set multiple SSIDs for one unit. If
you use the automatic setting button on such a router, you may end
up connecting with a different SSID from the SSID you wanted to
connect to. Use the connection method requiring you to enter a
password if this happens.
Shorten the distance from the access point or remove obstacles to
improve visibility, and try again. Place the unit away from
microwave ovens or other access points. It is recommended to
place the access point and the unit in the same room.
If there is a metallic object near the unit, wireless LAN connection
may not be possible as the metal can effect on the radio wave.
When other access point are used near the unit, several issues
such as interrupted playback and communication may occur. You
can avoid these issues by changing the channel of the access
point. For instructions on changing channels, see the instruction
manual provided with the access point.