PROBLEM
Cooktop display shows
messages
Cooktop has turned off and
is beeping every
10 seconds
Clean cycle did not work
on all spills
Oven cooking results not
what expected
Is the display flashing "F" or "C" and numbers? If "F" or "C" and a number are alternately flashing on the display, refer to the
following for possible solutions:
F42, F43
C81, C82, C83
F12, F21, F25, F36, F37,
F40, F47, F56, F58, 560,
F61, F62, F63, F64
20
POSSIBLE CAUSES AND/OR SOLUTIONS
Improper pan being used ("replace pan" animation showing in the display when you place a
saucepan on an induction surface cooking area) - See "Pan Detection" in the "Cooktop Use" section.
Check that the saucepan is ferromagnetic. Check that the diameter of the saucepan is large enough.
Center the saucepan on the surface cooking area. Allow the saucepan to cool down in the event that it
has become hot when used. Switch the surface cooking area off, then on again. If the display still does
not light up, turn power off at the circuit breaker. Wait 20 seconds and turn power back on.
Long cooking time (Performance Boost function display flashing and switching off) - The
Performance Boost function operates the surface cooking area with the most power. During long cooking
times, it is possible that the function will switch the surface cooking area off to keep the cooktop from
overheating. You can continue to use the cooktop if the display is not flashing.
Error code (display flashing "Er" and numbers) - If an "Er" and a series of numbers appear in the
display panel, turn power off at the circuit breaker. Turn on again. If problem continues, call customer
service. See the "Warranty" section for contact information.
An object, liquids or soils are putting pressure on the control panel - Thoroughly wipe or remove
any object on touch keys.
Several cooking cycles between Clean cycles or spills on oven walls and doors - Run additional
®
Clean cycles. The affresh
Kitchen and Appliance Cleaner or affresh
stubborn soils. See the "Accessories" and "Self-Cleaning Cycle" sections for more information.
Range is not level - Level the range. See the Installation Instructions.
The set temperature was incorrect - Double-check the recipe in a reliable cookbook.
Oven temperature needs adjustment - See "Oven Temperature Control" in the "Electronic Oven
Controls" section.
Oven was not preheated - See the "Baking and Roasting" section.
Racks were positioned improperly - See the "Positioning Racks and Bakeware" section.
Not enough air circulation around bakeware - See the "Positioning Racks and Bakeware" section.
Batter distributed unevenly in pan - Check that batter is level in the pan.
Darker browning of food caused by dull or dark bakeware - Lower oven temperature 25°F (15°C) or
move rack to a higher position in the oven.
Lighter browning of food caused by shiny or light colored bakeware - Move rack to a lower position
in the oven.
Incorrect length of cooking time was used - Adjust cooking time.
Oven door was not closed - Be sure that the bakeware does not keep the door from closing.
Oven door was opened during cooking - Oven peeking releases oven heat and can result in longer
cooking times.
Rack is too close to bake burner, making baked items too brown on bottom - Move rack to higher
position in the oven.
Pie crusts browning too quickly - Use aluminum foil to cover the edge of the crust and/or reduce
baking temperature.
The power voltage is too low or too high - Turn off the cooktop. Wait 5 seconds, and then turn it back
on. If this continues, contact a qualified electrician.
The surface cooking area has overheated - The surface cooking area automatic shutoff was activated.
Wait 5 minutes for it to cool down, and then turn it back on.
Call for service. See the "Warranty" section for contact information.
®
Cooktop Cleaner can be used for