Faq; Warranty/Disposal/Technical Change - Sonnenkonig SIMPLE Manuel De L'utilisateur

7 FAQ

SITUATION
EN
Not working
Poor perfomanca (less
water in the tank)
The air volume becomes
lower
Significant noise
Leakage

8 Warranty/Disposal/Technical change

Warranty
The Products are controlled just before delivery. If despite a lack of your product, try trustfully your seller. Please bring
your receipt, as this is to be submitted for each warranty. The guarantee period is 24 months from date of purchase.
Disposal
The device must be disposed of properly. The device can be distributed free of charge for disposal at each dealer.
Technical changes
We reserve the right to modify the price, the design and the technical features.
Declaration of Conformity
This device complies with the following standards
EN 55014-1:2017
EN 55014-2:2015
EN 60335-1:2012/AC:2014
EN 60335-2-40:2003 + A11:2004 + A12:2005 + A1:2006 + Cor.:2006 + A2:2009 + Cor.:2010
+ A13:2012 + A13:2012/AC:2013
EN 60335-2-65:2003 + A1:2008 + A11:2012
EN 61000-3-2:2014
EN 61000-3-3:2013
EN 62233:2008
2015/863
2014/30/EU
2014/35/EU
• Is it plugged into a power socket? ls there a power outage?
• ls the homee leakage switch or fuse cut off?
• Is the water tank full?
• ls the filter blocked?
• ls the door open?
• ls there any obstacle blocking the air inlet/outlet?
• ls there any other equipment releasing steam indoors?
• Is the indoor temparature too low? (the dehumidification capacity will be lower in
a low temperature and humidity environment)
• Is the filter too dirty so that it blocks the air from entering Inside?
• ls the eir inlel/ouUet of the machine blocked by something?
• ls there anything stuck on the fan in the air outlet?
• ls the machine tilted?
• ls the machine tilted or dumped?
• ls there any water in the tank when moving the machine?
• Has the floating ball in the water tank been discarded?
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REASON