Product Warranty - Redmond RMC-M4502E Mode D'emploi

Clean the housing as needed, following cleaning and general maintenance guidelines provided. We recommend
cleaning inner lid after each use. It is recommended to clean the bowl after each use. Dishwasher safe. By the
end of cleaning, wipe the bowl dry. The steam valve and the inner lid need to be cleaned after each use. To
clean the inner lid:
1. Open the lid of the device.
2. Simultaneously press 2 plastic holders located on the inner side of the lid.
3. Gently remove the inner lid by pulling it towards yourself and down.
4. Wipe the surfaces of both lids with wet cloth or tissue. Wash under the running water using mild soap
if necessary. Not dishwasher safe.
5. Place the lid back into its slots, matching it with the main lid, and push the holders until they click
into place.
Removable steam valve is located on the upper lid of the device. To clean the valve:
1. Carefully remove the cover of the steam valve by gently pulling it up and towards yourself holding it
by the ledge.
2. Firmly turn the holder located on the bottom side of the valve counterclockwise (in direction of OPEN)
to remove.
3. Gently remove the rubber insert out of the holder. Clean all parts of the steam valve.
Caution! Do not twist or extend the rubber insert to avoid its deformation.
4. Carry out the assembly in return sequence: place the rubber insert back into the holder, match the
holder slots with the ledges on the inner side of the valve and turn the holder clockwise (in direction
of CLOSE). Install the steam valve back into its slot located on the lid of the device with the ledge
facing the back.
Condensation accumulates in the special cavity around the bowl. Use cloth or tissue to remove the condensation.
Before repeated operation or storage completely dry all parts of the appliance. Store the assembled appliance
in a dry, ventilated place away from heating appliances and direct sunlight. During transportation and storage,
do not expose the device to mechanical stress, that may lead to damage of the device and/or violation of the
package integrity. Keep the device package away from water and other liquids.
VI. ADDITIONAL ACCESSORIES
Additional accessories are not included into the supply package of the REDMOND RMC-M4502E multicooker,
they can be purchased separately. You can obtain all the necessary information on the innovations and make
an order through www.redmond.company and our authorized dealers.
VII. BEFORE CONTACTING SERVICE CENTRE
Problem Possible cause
Display shows
System error, possible control board or
the error code:
heating element malfunction
Е1 — Е4
Solution
Unplug the appliance and let cool down. Close
the lid tightly and plug in the appliance
Problem Possible cause
Power cord is not connected to the
appliance and/or socket
Appliance does
not switch on Wall socket is not working properly
Power supply failure
Power supply interruption (power supply
is unstable/underrated)
There is a foreign object between the bowl
Dish is taking too and the heating element (grain, food
long to cook particles, debris, etc.)
The bowl is not properly positioned
Heating disk is dirty
The bowl is not properly
positioned
Hot steam es- Inner lid and The lid is not closed
capes from under cooking bowl properly; foreign object
lid during cook- fail to seal under lid
ing hermetically
Sealing ring is dirty,
deformed, or damaged in
any way
In case you didn't manage to eliminate the defects, please, refer to the authorized service centre.
VIII. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance
fails to operate properly within the warranty period and is found to be defective in material or workmanship,
we will repair or replace it. This warranty comes into force only in case the purchase date can be proved with
an original warranty service coupon containing a serial article number and accurate impress of the company
of the seller. This limited warranty does not cover damage caused by the failure to use this product for its
normal purpose or in accordance with the instructions on the proper use and maintenance of the product, or
any kind of repair works. Do not try to disassemble the device and keep all package contents. This warranty
does not cover normal wear of the device and its parts (filters, bulbs, non-stick coating, sealing rings, etc.).
Service life and the applicable product warranty period start on the date of purchase or the date of manufacture
(if the purchase date cannot be established).
You can determine manufacture date by the serial number on the identification label on the housing of the
device. The serial number consists of 13 digits. The 6th and 7th digits of the serial number refer to the month,
whereas the 8th digit refers to the year of manufacture.
RMC-M4502E
GBR
FRA
DEU
Solution
NLD
Ensure that the power cord is connected to the
ITA
corresponding inlet on the housing of the
ESP
appliance and to the socket
PRT
Connect to a properly working wall socket
DNK
Check the power supply. If not available, contact local
electricity supply company NOR
SWE
Ensure that the power supply is stable. If unstable /
FIN
underrated, contact local electricity supply company
LTU
Unplug the appliance and let cool down. Remove
LVA
foreign object or objects
EST
Properly position the bowl into place
ROU
HUN
Unplug the appliance and let cool down. Clean
heating disk
BGR
HRV
Properly position the bowl into place
SRB
Remove foreign objects (grain, food particles,
SVK
debris, etc.) from under the rim, if any. Always close
the lid until it clicks into place CZE
POL
Check the sealing ring. Replace, if necessary
RUS
GRE
TUR
ARE
UKR
KAZ
13