Cleaning And General Maintenance Guidelines; Before Addressing A Service Center; Product Warranty - Redmond RMC-M10E Mode D'emploi

Table of Default Settings
Program Recommendations for use
RICE/GRAIN Cooking various kinds of grain and side dishes.
PILAF Cooking meat, fish, chicken, and vegetable pilaf.
FRY Frying meat, fish, vegetables, poultry, etc.
Cooking various hot cereals using milk and making
OATMEAL/DESSERT
desserts.
YOGURT/DOUGH Making yogurt and proofing dough.
BAKE/BREAD Baking puddings, cakes, pies, yeast and puff pastry.
STEW Stewing meat, fish, vegetables, making jellied meat.
BEANS Cooking legumes.
SOUP Cooking soups and broths.
Cooking meat, fish, vegetables, baby food by steaming
STEAM
or boiling.
VI. CLEANING AND GENERAL MAINTENANCE GUIDELINES
Before you start cleaning the device, make sure that it is unplugged and has cooled down. Use soft cloth and mild
soap to clean. We recommend cleaning the appliance after each use. Prior to first use or in order to remove the odor,
boil half a lemon for 15 minutes using "STEAM/BOIL" program.
Do not use a sponge with a hard or abrasive surface; solvent and abrasive cleaning methods (gasoline, acetone) are
not allowed. Do not immerse the device in water or wash it under running water.
Clean the housing as needed, following cleaning and general maintenance guidelines provided. We recommend
cleaning inner aluminum lid after each use.
It is recommended to clean the bowl after each use. The bowl is dishwasher safe. By the end of cleaning, wipe the bowl dry.
The steam valve needs to be cleaned after each use. The steam valve can be taken off from the inner or outer side
of the lid (depending on the model).
Gently, without effort pull the steam valve to-
wards yourself in order to remove it from the
outer side of the lid. Disassemble and rinse under
running water. Let the valve dry, carry out the
assembly in return sequence and install back into
place.
Clean the condensation collector, located on the housing of the device after each use. Gently press the lower part
of the collector or hold it by its sides (depending on the model) and gently pull it towards yourself to remove. Pour
the condensate out, wash the collector and install it back into place.
Condensation may sometimes accumulate in the special cavity around the bowl. Remove it with cloth or tissue.
VII. BEFORE ADDRESSING A SERVICE CENTER
Error code Error description
System error; system board or heating element malfunc-
Е1– Е4
tion; the lid was not closed properly.
Е5 Automatic protection against overheating activated.
Default
Time range / setting Preset, Keep
cooking
interval hour warm
time
5 min – 1.5 hours / 1 min
28 min + +
1 hour 5 min – 2 hours / 5 min + +
15 min 5 min – 1 hour / 1 min --- +
33 min 5 min – 1.5 hours / 1 min + +
8 hours 5 min – 12 hours / 5 min + ---
1 hour 20 min – 4 hours / 5 min + +
40 min 20 min – 12 hours / 5 min + +
35 min 5 min – 2 hours / 5 min + +
1 hour 15 min – 8 hours / 5 min + +
15 min 5 min – 2 hours / 5 min + +
Gently turn the steam valve counterclockwise in
order to remove it from the inner side of the lid. Rinse
the valve under running water, let it dry and install
back into place, by turning clockwise.
Error handling
Close the lid tightly. If this does not eliminate the error, address an
authorized service center.
Do not operate the device without the bowl installed! Disconnect the device
and let it cool down within 10–15 minutes. Add water/broth and continue.
If this does not eliminate the error, address an authorized service center.
Multicooker RMC-M10E / RMC-M20E / RMC-M30E
Problem Possible Cause
The unit does not switch on. Voltage supply failure.
Voltage supply interruption.
The bowl is installed with a distortion.
The meal is taking too long to
cook. There is a foreign object between the
bowl and the heating element.
The heating element is dirty.
VIII. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of purchase. If the appliance
fails to operate properly within the warranty period and is found to be defective in material or workmanship, we will
repair or replace it free of charge. This warranty comes into force only in case an original warranty service coupon
with a serial article number and an accurate impress of the company of the seller proves the purchase date. This
limited warranty does not cover damage caused by the failure to use this product for its normal purpose or in ac-
cordance with the instructions on the proper use and maintenance of the product or any kind of repair works. Do
not try to disassemble the device and keep all package contents. This warranty does not cover normal wear of the
device and its parts (filters, bulbs, ceramic and Teflon coating, rubber parts etc.).
Service life and the applicable product warranty period start on the date of purchase or the date of manufacture (if
the purchase date cannot be established).
You can determine manufacture date by serial number, located on the identification label on the housing of the
device. The serial number consists of 13 digits. 6th and 7th digits of the serial number identify the month, 8th digit
the year of manufacture.
Service life of the product, established by the manufacturer is 5 years from the date of purchase, provided that the
unit is used and maintained in accordance with the user manual and applicable technical standards.
The packaging, user manual, and the device itself may not be treated as household waste. Instead, it shall be taken
to the applicable collection point for the recycling of electrical and electronic equipment.
Solving the problem
Check the voltage supply.
Check the voltage supply.
Install the bowl properly.
Remove the foreign object.
Unplug the device and let it cool down. Clean the heating element.
GBR
9