Checking functions after the conversion:
The flames are adjusted correctly if no yellow tips are
visible. They must not go out when switching over
swiftly from the high to the low setting.
Note: Stick the adhesive label included with the
nozzle set over the rating plate of the appliance to
document the changeover to a different gas type.
14
Customer service
If your appliance needs repairs, our customer service
is there for you. We work hard to help solve problems
quickly and without unnecessary service calls, getting
your appliance back up and running correctly in the
least amount of time possible.
When you call, please indicate the product number
(E-Nr.) and serial number (FD-Nr.) so that we can
support you in a qualified manner. You will find the
type plate with these numbers on the bottom of the
appliance. To avoid having to search for a long time
when you need it, you can enter your appliance data
and the customer support telephone number here.
E-Nr.
O
Customer Service
Please read the installation instructions and use and
care instructions provided with your appliance. Failure
to do so may result in an error in using the appliance.
This could result in a service call that instead of fixing
a mechanical issue is only needed for customer
education. Such calls are not covered by the
appliance warranty.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
USA
877 442 4436
toll-free
CANADA
800 828 9165
You can rely on the manufacturer's expertise. Rest
assured that the repair will be handled by trained
service technicians who have the original replacement
parts for your appliance.
FD-Nr.