Troubleshooting - Lutron GRAFIK Eye QSGRJ-3P Guide Rapide D'installation

Troubleshooting

Symptom
Unit does not power up
Unit does not control loads
Circuit breaker is tripping
Zone control does not work
Zone control yields incorrect
results
One or more zones are
always "full on" and zone
intensity is not adjustable
Zone control affects more
than one zone
Faceplate is warm
Unit does not allow scene
change or zone adjustments
Cannot program fade time
from "Scene Off"
Integral (direct-wired)
contact closure input does
not work
QS devices on link are not
working
Timeclock events do not
occur
Sunrise or sunset events
do not occur at the correct
time
Possible Causes
Circuit Breaker is off
Miswire
System short circuited
System overload
Miswire
Loose or disconnected wire
Burned out lamps
Incorrect load type selected
Dimming limits set incorrectly
Miswire
Shorted line output
Normal operation
Unit is in wrong save mode
QS device in system has locked the unit Check programming and state of QS devices
Fade time from "Scene Off" is not
programmable; can only program fade
time to "Scene Off"
Miswire
Input CCI signal is not received
Unit is in wrong CCI mode and/or type
Miswire or loose connection on QS link
QS device is not associated
QS device programming is incorrect
Timeclock is disabled
Time/date is not set correctly
Location is not set correctly
Holiday schedule is in effect
For additional information, see the complete installation and operation guide at www.lutron.com/qs
Solution
Switch circuit breaker on
Verify wiring to unit and loads
Find and correct shorts
Verify zone/unit loading is within ratings (see Zone Setup section)
Make sure loads are connected to the right zones
Connect zone wires to loads
Replace bad lamps
Assign the zone to the appropriate load type (see Zone Setup section)
Adjust High-End/Low-End values (see Zone Setup section)
Make sure loads are connected to the right zones
Check wiring; if wiring is correct, call Lutron Customer Assistance
Solid-state controls dissipate about 2% of the connected load as heat.
No action is required
Change to correct save mode
Fade time from "Scene Off" is always 3 seconds
Check wiring on contact closure input
Verify the input device is operating properly
Change to correct CCI mode and/or type for your application
Verify QS link wiring to all devices
Place the QS device into programming mode, and hold the "Scene 1"
button on the GRAFIK Eye QS control unit to associate the two devices
Verify the functionality and programming on the QS devices
Enable the timeclock
Set the time/date
Set the latitude and longitude of the unit's location
Normal schedule will resume when the holiday ends
GRAFIK Eye QS Control Unit Quick Installation and Operation Guide
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