Warranty & Service - Jacuzzi ERA FREESTANDING Serie Instructions D'installation Et Fonctionnement

To register your product, please go to our web-site Jacuzzi.com, click on Bath and Showers, then select ONLINE
WARRANTY REGISTRATION from the top of the page. You will then be prompted to enter your product Serial Number
followed by your warranty registration information. Or you may also register by completing the registration below and
mailing it to Jacuzzi at the address provided below.
The attached Warranty Registration MUST be filled out by the purchaser within thirty (30) days from purchase and
received by Jacuzzi Luxury Bath in order for this warranty to become effective.
Inspecting the unit prior to installation is the responsibility of the installer or building contractor who acts on behalf of the
User. They are responsible for ensuring the unit is free of defect or damage. Notices are placed on and in the unit and on
the shipping carton advising the installer of this responsibility. In the event of a problem, the unit must not be installed. The
Company is not responsible for failures or damage that could have been discovered, repaired, or avoided by proper
inspection and testing (including proper water testing) prior to installation.
Damage occurring in transit is the responsibility of the carrier. The User or installer MUST open the crate and inspect the
unit for damage when it is delivered. If damage is discovered, it must be reported immediately to the seller and the carrier
in writing, and an inspection requested. Failure of the carrier to respond should be reported to the seller and the carrier.
Your freight claims should be filed promptly thereafter.
Damage occurring to the unit during installation is the responsibility of the installer and/or building contractor and damage
occurring thereafter is the responsibility of the user.
Failure of any optional equipment is the sole responsibility of the equipment manufacturer except as provided above and
shall not extend to or apply to any replacement parts for the Options and Accessories. Any replacement parts shall be
covered by the original equipment manufacturer.
The Distributor or Dealer is responsible for knowing local code requirements and notifying the installing contractor and/or
User of these requirements at the time of purchase. The Company is not responsible for costs to modify any product to
obtain any code approval, such as city, county, or state building codes in U.S.A. or municipal or provincial codes in
Canada.
For the customer's benefit, the Company maintains a list of independent service personnel to perform required warranty
service repairs. Such firms are not agents or representatives of the Company and cannot bind the Company by words or
conduct.
The Company will provide the warranty service described above when the following conditions have been met: the failure
is of the nature or type covered by the warranty; the User has informed an Authorized Jacuzzi Luxury Bath Service Agent
or Warranty Service Department Representative of the nature of the problem during the warranty period; conclusive
evidence (e.g., proof of purchase or installation) is provided to the foregoing by the user proving that the failure occurred
or was discovered within the warranty period; an authorized independent service person or Company representative has
been permitted to inspect the unit during regular business hours within a reasonable time after the problem was reported
by the User. In order to obtain warranty service, contact Jacuzzi Luxury Bath at:
To obtain warranty replacement for factory-installed components for Company supplied options and accessories
manufactured and supplied by the Company, call or write the above. Provide a description of the problem and proof
of purchase. You will be instructed how to obtain replacements and where to return, at your expense, the failed
component(s), option(s), or accessory(ies).
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced.
The Company's warranty obligation shall be discharged upon tender of replacement or repair. The customer's refusal to
accept the tender terminates the Company's warranty obligation.
Page 22
RETURN OF WARRANTy REGISTRATION
RESPONSIBILITIES OF OTHERS
WARRANTy SERVICE
jacuzzi.com
or
Warranty Service Department
14525 Monte Vista Avenue
Chino, California 91710
Call: 1-(800) 288-4002
www.jacuzzi.com
Era™ Freestanding Bath
Ninety-Day
Parts Only
Limited Warranty
On
Accessory(ies)
Installation and Operation
JACUZZI LUXURy BATH
GB17000B