Having A Problem - Chamberlain LiftMaster Professional 5580 Instructions

HAVING A PROBLEM?

1. Opener doesn't operate from either door control or remote:
• Does the opener have electric power? Plug lamp into outlet. If it
doesn't light, check the fuse box or the circuit breaker. (Some
outlets are controlled by a wall switch.)
• Have you disengaged all door locks? Review installation instruction
warnings on page 1.
• Is there a build-up of ice or snow under door? The door may be
frozen to ground. Remove any obstruction.
• The garage door spring may be broken. Have it replaced.
• Repeated operation may have tripped the overload protector in the
motor. Wait 15 minutes. Try again.
2. Opener operates from remote but not from door control:
• Is door control button lit? If not, remove the bell wire from the
opener terminals. Short the red and white terminals by touching
both terminals at the same time with a piece of wire. If the opener
runs, check for a faulty wire connection at the door control, a short
under the staples, or a broken wire.
• Are wiring connections correct? Review page 4.
3. Door operates from door control but not from remote:
• Check battery. Replace battery if necessary.
• Is the light at the wall control flashing? Press button with key-symbol
to unlock the opener against remote controls.
• Is the receiver LED flashing at the back-side of the opener when the
transmitter is pressed? The opener receiver must re-learn the
remote control code. Follow the instructions on page 5.
• If you purchased a new remote control then check at carton of
remote control for compatibility or call the Service Hotline.
4. Remote has short range:
• Is battery installed? If needed, change the battery.
• Change the location of the remote control on the car.
• A metal garage door, foil-backed insulation or metal siding will
reduce the transmission range.
• Use outside coaxial antenna adapter to move antenna.
5. Door reverses for no apparent reason and opener light doesn't
blink:
• Is something obstructing the door? Pull manual release handle.
Operate door manually. If it is unbalanced or binding, call for
professional garage door service.
• Clear any ice or snow from garage floor area where garage
door closes.
• Review Force Settings. Open and close the door in learn mode for
several (3-5) consecutive cycles to allow the operator to adjust to
inconsistent doors.
• If door reverses in FULLY CLOSED position, re-learn travel limits.
Repeat safety reverse test after adjustment is complete.
The need for occasional adjustment of the force and limit settings is
normal. Weather conditions in particular can affect door travel.
6. Door reverses for no apparent reason and opener light blinks
for 5 seconds after reversing:
Check The Protector System™ (if you have installed this accessory).
If the light is blinking, correct alignment.
7. Opener noise is disturbing in living quarters of home:
If operational noise is a problem because of proximity of the opener
to the living quarters, Vibration Isolator Kit 41A3263 can be installed.
This kit was designed to reduce the "sounding board effect" and is
easy to install.
8. The garage door opens and closes by itself:
• Delete all remote controls and reprogram.
• Make sure remote push button is not stuck "on".
• Disconnect all push buttons or key switches attached and wait one
day.
9. Door stops but doesn't close completely:
Review Limit Adjustment section.
Repeat safety reverse test after any adjustment of door arm length,
close force or down limit.
10. Door opens but won't close:
• Check The Protector System™ (if you have installed this
accessory). If the light is blinking, correct alignment.
• If opener light does not blink and it is a new installation, check the
down force.
Repeat the safety reverse test after the adjustment is complete.
11. Opener light does not turn on:
Replace light bulb (40 Watts maximum). Replace burned out bulbs
with rough service light bulbs.
12. Opener light does not turn off:
There may be a defective earth at the ceiling or wall receptacle.
The unit must be earthed.
13. Opener strains or stops during opening:
Door may be unbalanced or springs are broken. Close door and use
manual release rope and handle to disconnect trolley. Open and
close door manually. A properly balanced door will stay in any point
of travel while being supported entirely by its springs. If it does not,
call for professional garage door service to correct the problem. Do
not change force settings.
14. Opener motor hums briefly, then won't work:
• Garage door springs are broken. SEE ABOVE.
• If problem occurs on first operation of opener, door is locked.
Disable door lock. If chain was removed and reinstalled, the motor
may be out of phase. Remove chain; cycle motor to down position.
Observe drive sprocket. When it turns in clockwise direction and
stops in down position, re-install chain.
Repeat safety reverse test after adjustment is complete.
15. Opener won't activate due to power failure:
• Pull manual release rope and handle down to disconnect trolley.
Door can be opened and closed manually. When the power is
restored, pull the manual release handle straight back. The next
time the opener is activated, the trolley will reconnect.
• The Outside Quick Release accessory (if fitted) disconnects the
trolley from outside the garage in case of power failure.
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