TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
The machine is carrying out
Pulsing/pumping
the normal operation of the
sound while
15 bar Italian pump.
extracting espresso
or steaming milk.
Water tank is empty.
Water tank is not fully
inserted and locked into
position.
Water leaking.
Auto purge feature. Water is
automatically released into
the drip tray after the steam
and hot water functions to
ensure the thermocoil is at
the optimal temperature for
extracting espresso.
Water tank is not fully
inserted and locked into
position.
The silicone seal
surrounding the shower
screen needs to be replaced
to ensure the portafi ler is
properly secured into the
group head.
Machine is on but
The safety thermal-cut out
may have activated due
ceases to operate.
to the pump or grinder
overheating.
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WHAT TO DO
No action required as this is
the normal operation of the
machine.
Fill tank.
Push water tank down
completely to lock into place.
Ensure the drip tray is fi rmly
pushed in place after using the
steam and hot water functions.
Empty the drip tray regularly.
Push water tank down
completely to lock into place.
Refer to 'Using the Allen Key',
page 32.
Press the POWER button to
switch the machine off and
unplug from the power outlet.
Allow to cool for about
30–60 minutes.
If problem persists, call Breville
Consumer Service on:
1-866-273-8455 (USA)
1-855-683-3535 (Canada).
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
No ground coffee coming
No coffee beans in hopper.
from grinder.
Blocked grinder chamber
or chute.
Water / moisture in grinder
chamber and chute.
FILTER SIZE LED's are
Bean hopper is not
fl ashing.
attached correctly.
Too much/too little
Grind amount settings
are incorrect for particular
ground coffee is being
grind size.
delivered to the fi lter
basket.
WHAT TO DO
Filler hopper with fresh
coffee beans.
Clean and clear grinder
chamber and chute.
Refer to 'Advanced
Cleaning for the Conical
Burr Grinder', page 29.
Clean and clear grinder
chamber and chute.
Refer to 'Advanced
Cleaning for the Conical
Burr Grinder', page
29. Ensure burrs are
thoroughly dry before
re-assembling. It is
possible to use a hair
dryer to blow air into the
grinder chamber.
Remove hopper, check for
debris and then re-lock
hopper into position.
Use the GRIND AMOUNT
dial to increase or decrease
the grind amount. Refer to
'Setting the Grind Amount',
page 13 and 'Extraction
Guide', page 25.
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