What Do I Do If; Troubleshooting - Seca 336 Mode D'emploi Et Garantie

8. WHAT DO I DO IF ...

8.1 Troubleshooting

Problem
... no weight is displayed with a load on the
scale?
... 0.000 does not appear before weighing?
... one segment is illuminated either
continuously or not at all?
... the display appears?
... the display bAtt appears?
... the message StOP appears?
... the display tEMP appears?
... the display Err:11 appears?
... the display Err:12: appears?
... the display Err:16 appears?
... the display Err:32 appears?
CAUTION!
Personal injury
If you notice any faults or deviations during the function check which
cannot be resolved with the aid of the section entitled "What do I do
if ..." in this document, you may not use the device.
►
Have the device repaired by seca Service or by an authorized ser-
vice partner.
►
Follow the section entitled "Servicing/verification" in this document.
The device has no power supply.
- Check whether the scale is switched on
- Check whether batteries are inserted (devices operated by battery)
- Check whether there is a power supply (devices operated by power
supply)
A load was already on the device before it was switched on.
- Remove the load from the scale
- Switch off the scale, then switch back on again
The corresponding point has a fault.
- Inform seca Service
Battery voltage is dropping.
- Replace batteries
The batteries have discharged.
- Replace batteries
Maximum capacity has been exceeded.
- Remove the load from the scale
The ambient temperature of the device is too high or too low.
- Set up the device in an ambient temperature between +10 °C and
+40 °C.
- Wait for around 15 minutes until the device has adapted to ambient
temperature.
The scale has too high a load or too high a load in one corner.
- Remove the load from the scale or distribute the load more evenly
- Restart the scale
- Inform seca Service
The scale has been switched on with too high a load.
- Remove the load from the scale
- Restart the scale
The scale was caused to oscillate and was unable to determine the zero
point.
- Restart the scale
An internal communication error has occurred.
- Restart the scale
- Inform seca Service
Cause/solution
What do I do if ... • 67
English