Warranty
Warranty conditions:
A warranty period of twelve months from the date of
purchase/date of invoice applies to our tools for commer-
cial customers. If we have granted an extended warranty
period, this period will be noted separately in the opera-
ting manual for the equipment in question.
Claims:
If you wish to claim under our warranty or guarantee,
please return the complete device and your invoice to
our logistics centre in Berka, postage paid, or send it
to one of our authorised service centres. Please con-
tact the chargeable STORCH service hotline first:
+49 (0)202 . 49 20 – 110.
Your rights under our warranty or guarantee:
Claims can only be accepted for material defects or manu-
facturing errors, and only assuming intended use of the
appliance. Wear parts are not covered by such claims. All
claims shall become void in the event of installation of
third party components, improper handling and storage, as
well as in the event of obvious disregard of the operating
instructions.
Repairs:
All repairs have to be conducted on our premises or by an
authorised STORCH service centre.
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