hestan KGC 30 Manuel D'installation page 18

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CARE & MAINTENANCE
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
EN
Ignition will not operate
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit breaker.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane gas being used?
The appliance may have been converted improperly. Contact a service technician.
Surface burner makes popping noises
Is the burner wet?
Let it dry.
Is the cap and gas spreader positioned correctly?
Make sure the alignment pins are properly aligned
See "Sealed Surface Burners" section.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used?
See "Cookware" section.
Is the control knob set to the proper heat level?
See "Controls and Burners" section.
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