CARE & MAINTENANCE
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
EN
Ignition will not operate
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Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
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Has a household fuse been blown or has the circuit breaker been tripped?
Replace the fuse or reset the circuit breaker.
Surface burners will not operate
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Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air from the gas lines.
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Is the control knob set correctly?
Push in knob before turning to a setting.
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Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven yellow and/or noisy
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Are the burner ports clogged?
See "Sealed Surface Burners" section.
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Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
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Is propane gas being used?
The appliance may have been converted improperly. Contact a service technician.
Surface burner makes popping noises
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Is the burner wet?
Let it dry.
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Is the cap and gas spreader positioned correctly?
Make sure the alignment pins are properly aligned
See "Sealed Surface Burners" section.
Excessive heat around cookware on cooktop
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Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner.
Cookware should not extend more than 1 in (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
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Is the proper cookware being used?
See "Cookware" section.
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Is the control knob set to the proper heat level?
See "Controls and Burners" section.
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