Inline 400 Troubleshooting Guide
Condition
Indicator Lights
Unit will not turn
on - No GREEN
or RED LED
illuminated on
control cap
Flashing Green (10s) then flashing RED
Unit runs briefly,
won't develop
Flashing Green (10s) then flashing RED
pressure, then
turns off
Flashing Green (10s) then flashing RED
Unit won't start
with water
demand
Unit continuously
cycles ON/OFF
(Rapid Cycle)
Unit won't turn on
Unit runs
or cycles
continuously
Note: The motor in this unit contains thermal protection that responds to motor current and heat from the motor winding and ambient
temperature. When the combination of current and heat exceeds a pre-determined point, the protector opens and interrupts the circuit.
When the winding termperature returns to a more normal level, the protector will automatically reset.
Inline Pressure Boosting System
None
Circuit breaker tripped or turned off
None
Circuit breaker tripped or turned off
Insufficient water
Unit insufficiently primed
Dry running
Solid Green
Inlet water pressure above 40psi
Flashing Green
Improper charge pressure in tank
Flashing Green
Check valve between tank and unit
Solid RED
Unit is turned OFF
Overvoltage (input voltage higher than
Flashing RED
+10%)
Undervoltage (input voltage lower than
Flashing RED
-10%)
Overheating due to excessive water
Flashing RED
temperature
Flashing RED
Pump is in alarm condition
Leak/usage above 1/2gpm in system
Flashing Green
plumbing
Internal non-return valve is blocked/
Flashing Green
damaged
Flashing Green
Internal flow piston is stuck open
Possible Cause
Turn on the circuit breaker
Consult a licensed electrician to
properly wire outlet
Check water supply and valving
Refer to owner's manual section on
proper priming technique
Check water supply and valving
Install a pressure reducing valve on inlet
to reduce inlet pressure
Set the pressure in pressure tank to
2 psi lower than cut-in pressure
Place check valve after pressure tank
Press the power button on the user
interface
Check the supply voltage and correct
if possible
Check the supply voltage and correct
if possible
Supply cold water to the pump
Reset pump by pressing power button
Repair the leaking plumbing
Place a new non-return valve before unit
in INLET plumbing
Clean the flow piston (see page 14)
Corrective Action
15