Model overview This booklet is valid for the following hearing aid families: Zerena 9 MNR T Zerena 7 MNR T Zerena 5 MNR T with NFMI and 2.4 GHz radio functionality. The following acoustic options are available for the above families: 60-Speaker 85-Speaker 100-Speaker (power instrument)
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Introduction to this booklet This booklet shows you how to use and maintain your new hearing aid. Please read the booklet carefully including the warning sections. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to moderate to profound hearing loss. This hearing aid is intended to be used by adults and children older than 36 months. I M P O R TA N T N O T I C E The hearing aid amplification is uniquely adjusted and optimized to your hearing capabilities during...
Table of contents Identify your hearing aid, speaker, and earpiece Your hearing aid − What it is What it does Identify left and right hearing aid Battery (size 312) MultiTool for handling batteries and cleaning Turn the hearing aid ON and OFF When to replace a battery Replace the battery Put on the hearing aid...
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Using hearing aid with iPhone, iPad, and iPod touch Pairing hearing aid with iPhone Re-connect your hearing aids to your iPhone, iPad, or iPod touch Bernafon EasyControl-A app Wireless accessories (optional) Other options (optional) Tinnitus SoundSupport (optional) Guidelines for tinnitus sound...
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Sound options and volume adjustment Limitation on use time Important information for hearing care professionals about Tinnitus SoundSupport Warnings related to Tinnitus SoundSupport General warnings Troubleshooting guide Water & dust resistance (IP68) Conditions of use Warranty certificate International warranty Technical information Your individual hearing aid settings...
Identify your hearing aid, speaker, and earpiece Ear grip (optional) Speaker (60-Speaker shown) Speakers miniRITE T hearing aid comes with three different speakers: 60-Speaker 85-Speaker 100-Speaker...
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Earpieces The speaker uses one of the following earpieces: Dome (Open Dome shown)* Grip Tip* VarioTherm Micro Mold or Lite Tip** ® Micro Mold or Lite Tip Power Mold speakers 100-Speaker 105-Speaker Please see details for replacing the dome or Grip Tip in section: “Replace dome or Grip Tip”.
What it does Holds the Sound in speaker in place Wax protection of speaker Sound out Contains the battery. Change program and Battery drawer is also volume, and mute the on/off switch. the hearing aid...
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be programmed differently. You can find left/right colour indicators in the battery drawer, on 60- and 85-Speakers. Indicators can also be found on 100-Speakers and some earpieces.
Battery (size 312) Your hearing aid is a miniature electronic device that runs on special batteries. To activate the hearing aid, you must insert a new battery in the battery drawer. See how in the “Replace the battery” section. Make sure the plus is visible Battery drawer Pull out to open...
MultiTool for handling batteries and cleaning The MultiTool contains a magnet which makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing ear wax from your earpiece. If you need a new MultiTool, please contact your hearing care professional.
Turn the hearing aid ON and OFF The battery drawer is used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. Turn ON Close the battery drawer with the battery in place.
When to replace a battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery = The battery is running low has run out Battery tip To make sure the hearing aid is always working,...
Replace the battery 1. Remove Fully open the battery drawer. Remove the battery. 2. Uncover Remove the sticky label from the + side of the new battery. Tip: Wait 2 minutes so that the battery can draw air, to ensure optimal function. 3.
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4. Close Close the battery drawer. The hearing aid will play a jingle through the earpiece. Hold the earpiece close to your ear to hear the jingle. The MultiTool can be used for battery change. Use the magnetic end to remove and insert batteries. The MultiTool is provided by your hearing care professional.
Put on the hearing aid The speaker brings the sound into your ear. The speaker should always be used with an earpiece attached. Use only parts designed for your hearing aid. If the speaker has an ear grip, place it in the ear so it follows the contour of the ear (see step 3).
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Clean the microphone openings Carefully brush away debris from the openings using a clean brush. Gently brush the surface and make sure the brush is not pressed into the openings.
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Microphone openings Wax filter I M P O R TA N T N O T I C E Use a soft, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids.
Standard earpieces: dome or Grip Tip Both domes and Grip Tip are made of soft rubber material. There are 4 different types of domes. Check your earpiece type and size below. Open Dome Power Dome Bass Dome, single vent Bass Dome, double vent Grip Tip (available in small and large, left and right, with or without vent) 5 mm*...
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I M P O R TA N T N O T I C E If the earpiece is not on the speaker when removed from the ear, the earpiece might still be in the ear canal. Consult your hearing care professional for further instructions.
Replace dome or Grip Tip The earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tip should be replaced at least once a month. Step 1 Hold on to the speaker and then pull off the earpiece.
ProWax miniFit filter The speaker has a white wax filter attached to the end where the earpiece is attached. The wax filter will help prevent wax and debris from damaging the speaker. If the filter becomes clogged, please replace the wax filter (see section “Replace ProWax miniFit filter”) or contact your hearing care professional.
Replace ProWax miniFit filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and one with the new wax filter. 2. Remove Push the empty pin into the filter wax filter in the speaker and pull it out.
Customized earpieces: Micro Mold, Lite Tip, or Power Mold There are 3 different types of molds: Micro Mold, Lite Tip, and Power Mold. Micro Mold and Lite Tip are available in two different materials. The earpieces are customized for your ear. Customized earpieces have a white wax filter attached to the sound opening.
Clean Micro Mold, Lite Tip, or Power Mold The earpiece should be cleaned regularly. The earpiece contains a wax filter which should be replaced when clogged or when the hearing aid does not sound normal. Always use the wax filter delivered by your hearing care professional.
Replace ProWax filter 1. Tool Remove the tool from the shell. The tool has two pins, one empty for removal and filter one with the new wax filter. 2. Remove Push the empty pin into the wax filter in the mold and pull it out.
Flight mode When boarding an airplane or entering an area where it is prohibited to radiate radio signals, e.g., during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid. To activate and deactivate flight mode Press either end of the push button...
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.
Change volume (optional) The push button allows you to adjust the volume. You will hear a click when you turn the volume up or down. Give a short press to the button to increase the volume Give a short press to the button to decrease the volume Maximum...
Change program (optional) Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press up or down to change between programs ✼ You can change continuously between programs both up and down in the program order. For example, if you want to go from program 1 to 4, you can press the down button once instead of pressing the up button 3 times.
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To be filled out by the hearing care professional Program Activation sound When to use “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Left Right Short press Medium press...
Mute the hearing aid (optional) Use the mute function if you need to silence the hearing aid while wearing it. Apply a very long press (4 seconds) to either end of the button to mute the hearing aid. To reactivate, push the button briefly.
Quick reset If you wish to return to the standard settings of the hearing aid programmed by your hearing care professional, simply open and then close the battery drawer. A jingle is played when you reset the hearing aid. Open Close...
® For assistance in pairing and using these products with your hearing aid, please contact your hearing care professional or visit our support site at: www.bernafon.com/library. ✼ Direct audio streaming is currently not supported by Android™. Zerena is compatible with iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6...
Pairing hearing aid with iPhone 1. Settings 2. General Bluetooth Accessibility General Open your iPhone On the “General” and go to “Settings”. screen, choose Make sure Bluetooth "Accessibility". ® is on. Then choose “General”.
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3. Accessibility 4. Prepare Hearing Devices On the “Accessibility” Open and close the screen, choose battery drawer, on both hearing aids if “Hearing Devices”. you have two and place it close to your iPhone. The hearing aid stays in pairing mode for 3 minutes.
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5. Select 6. Confirm pairing Andrea's Hearing Devices Bernafon Zerena 9 Bluethooth Pairing Request Bernafon Zerena would like to pair with your iPhone Pair Cancel Your iPhone will Confirm pairing. detect the hearing aid If you have two for pairing. Detected...
Re-connect your hearing aids to your iPhone, iPad, or iPod touch When you turn off your hearing aids or Apple device, these will no longer be connected. To connect them again, turn on your hearing aids by opening and closing the battery door. The hearing aids will then automatically re-connect to your Apple device.
Bernafon EasyControl-A app for iPhone, iPad, iPod touch, and Android devices offers an intuitive and discreet way to control your hearing aid. Bernafon EasyControl-A app also enables you to connect and control an endless range of other devices by linking to IFTTT via the internet.
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Please find more details here: www.bernafon.com/products/accessories. Apple, the Apple logo, iPhone, iPad, iPod touch, and Apple Watch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are...
TV-A is a wireless transmitter of sound from TV and electronic audio devices. The TV-A streams sound directly to your hearing aid. RC-A RC-A offers the ability to change program, adjust volume or mute your hearing aid. For more information, please contact your hearing care professional or visit: www.bernafon.com/products/accessories.
Other options (optional) Auto Telephone The Auto Telephone can automatically activate a phone program in the hearing aid, if your telephone has a dedicated magnet. The magnet needs to be placed on your telephone next to the sound outlet. Telecoil Telecoil helps you hear better when using a telephone with a built-in...
Tinnitus SoundSupport (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).
Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.
Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
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Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See chapter: “Mute the hearing aid”. Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push button on...
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A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached. To decrease volume (on only one hearing aid), use a short press on the lower part of the push button repeatedly until desired level is reached.
Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
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If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Controls” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Limitation on Use”...
Warnings related to Tinnitus SoundSupport If your hearing care professional has activated the sound generator Tinnitus SoundSupport, please pay attention to the following warnings. There are some potential concerns associated with the use of any sound generated by a tinnitus management device.
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Visible congenital or traumatic deformity of the ear. History of active drainage from the ear within the previous 90 days. III. History of sudden or rapidly progressive hearing loss within the previous 90 days. Acute or chronic dizziness. Unilateral hearing loss of sudden or recent onset within the previous 90 days.
General warnings You should familiarize yourself fully with the following general warnings before using your hearing aid for your personal safety and to ensure correct use. Please note that a hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions.
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Choking hazards & risk of swallowing batteries and other small parts · Hearing aids, their parts, and batteries should be kept out of reach of children and anyone who might swallow these items or otherwise cause injury to themselves. · Batteries have occasionally been mistaken for pills. Therefore, check your medicine carefully before swallowing any pills.
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General warnings Dysfunction · Be aware of the possibility that your hearing aid may stop working without notice. Keep this in mind when you depend on warning sounds (e.g. when you are in traffic). The hearing aids may stop functioning, for instance if the batteries have expired or if the tubing is blocked by moisture or ear wax.
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Heat and chemicals · The hearing aid must never be exposed to extreme heat e.g. left inside a parked car in the sun. · The hearing aid must not be dried in microwave ovens or other ovens. · The chemicals in cosmetics, hairspray, perfume, aftershave lotion, suntan lotion and insect repellent can damage the hearing aid.
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General warnings Interference · The hearing aid has been thoroughly tested for interference, according to the most stringent international standards. However, interference between the hearing aid and other devices (e.g. some mobile telephones, citizens band systems and shop alarm systems and other devices) may occur.
Troubleshooting guide Symptom Possible causes Dead battery Clogged earpieces No sound (dome, Grip Tip, Micro Mold, or Lite Tip) Clogged sound outlet Intermittent or Moisture reduced sound Dead battery Hearing aid earpiece inserted incorrectly Squealing noise Ear wax accumulated in ear canal If your hearing aid plays 8 beeps, 4 times consecutively, Beeping...
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Solutions Solutions Replace the battery Replace the battery Clean mold Clean mold Consider replacing wax filter, dome, or Grip Tip Consider replacing wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Clean mold or replace wax filter, dome, or Grip Tip Wipe battery with a dry cloth Wipe battery with a dry cloth Replace the battery...
Water & dust resistance (IP68) Your hearing aid is dust-tight and protected against ingress of water which means it is designed to be worn in all daily life situations. Therefore, you do not have to worry about sweat or getting wet in the rain. Should your hearing aid come in contact with water and stop working, please follow these guidelines: 1.
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I M P O R TA N T N O T I C E Do not wear your hearing aid while showering or participating in water activities. Do not immerse your hearing aid in water or other liquids.
Conditions of use Temperature: +1°C to +40°C Relative humidity: Operating conditions 5% to 93%, non-condensing Temperature and humidity should not exceed the following limits for extended periods during transportation and Storage and storage: transportation conditions Temperature: –25°C to +60°C Relative humidity: 5% to 93%, non-condensing...
Warranty certificate Name of owner: Hearing care professional: Hearing care professional address: Hearing care professional phone: Purchase date: Warranty period: Month: Model right: Serial no.: Model left: Serial no.:...
International warranty Your hearing aid is covered by an international limited warranty issued by the manufacturer for a period of 12 months from the date of delivery. This limited warranty covers manufacturing and material defects in the hearing aid itself, but not in accessories such as batteries, tubing, speakers, earpieces and filters, etc.
Technical information The hearing aid contains two radio technologies, which are described below: The hearing aid contains a radio transceiver using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is very weak and is always below –40 dBμA/m at 10 meter distance.
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USA and Canada The hearing aid contains a radio module with the following certification ID numbers: FCC ID: U6XAUMRTE IC: 7031A-AUMRTE The device complies with Part 15 of the FCC Rules and with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: 1.
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This Class B digital apparatus complies with Canadian ICES-003. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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The manufacturer declares that this hearing aid is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Declaration of Conformity is available from the manufacturer. Bernafon AG Morgenstrasse 131 3018 Bern Switzerland Tinnitus SoundSupport: The Tinnitus SoundSupport is manufactured for Bernafon AG.
Your individual hearing aid settings To be filled out by your hearing care professional Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
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Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) hours per day hours per day hours per day hours per day hours per day hours per day hours per day hours per day Ref.
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< > 8,15 mm Placeholder for FSC logo < 15 mm >...