11 Warranty
Hamamatsu Photonics engineers have fully inspected this system and determined that its performance con-
forms to specifications. In the unlikely event of breakdown or other malfunctions, contact your Hamamatsu
subsidiary or local distributor.
Unless otherwise stated by Hamamatsu, their subsidiary or local distributor, this system is under warranty for
12 months from the delivery date.
The warranty covers only defects in the materials and manufacturing of the system. The user may be liable
for repairs during the warranty period in the event of a natural disaster or if one handles the system contrary
to the instructions in this manual, uses it without due caution, or attempts to modify it.
Hamamatsu will repair the system or replace it, subject to availability, free of charge within the terms of the
warranty.
11.1 Repairs
If you suspect there is something wrong with the system, confirm whether or not it is malfunctioning by refer-
ring to the TROUBLESHOOTING in this instruction manual. The user must first clarify the symptoms in order
to avoid any misunderstandings or errors.
If you are unclear about any of these subjects or identify other problems, please contact your Hamamatsu
subsidiary or local distributor giving the product name, serial number and details of the problem. If
Hamamatsu Photonics considers the problem to be a malfunction, we will decide whether to dispatch an en-
gineer or have the system returned to us for repairs.
Instruction Manual PDE
Version 1.30E
Warranty
Page 11-35