Lutron QSG-3PCE Guide D'utilisation page 33

Troubleshooting (continued) - Window Treatment Functions
Symptom
EDU (electronic drive unit of the window
treatment) will not move
EDU (electronic drive unit of the window
treatment) does not fully open or fully
close
Window treatment moves in the opposite
direction when raise/lower buttons are
pushed
Keypad LEDs are off and keypad will not
control any window treatment
Keypad LEDs are on but keypad will not
control any window treatment
Keypad does not operate all the window
treatments it is assigned to
Window treatments in a room move on
their own
R
Possible Causes
EDU is not powered
Window treatment fabric is caught on
something
EDU is not assigned to a keypad
Presets have been set incorrectly
Limits have been set incorrectly
Window treatment fabric is caught on
something
Open and close limits have been reversed
No power is going to keypad
All presets are set to the same height
Communications link is not wired to the
EDU
EDU has been unassigned from keypad
EDU has been unassigned from keypad
All presets are set to the same height
EDU is not wired correctly
Keypad is not wired correctly
EDUs are assigned to a keypad in
another room
GRAFIK Eye
Remedy
Check EDU power
Check and unbind window treatment
fabric
Assign the EDU to a keypad
Try using raise/lower buttons on keypad
Set limits correctly
Check and unbind window treatment
fabric
Set limits correctly
Check and wire power to keypad
Try using raise/lower buttons on keypad
Check and wire the EDU link
Reassign the EDU to the keypad
Reassign the EDU to the keypad
Try using raise/lower buttons on keypad
Check and rewire EDU
Check and rewire keypad
Reassign the EDU to the correct keypad
QS System Installation and Operation Guide 33
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