Troubleshooting
If you notice ...
Appliance can not be switched
on or programme will not start
Appliance does not react to in-
put, or a buzzer sounds
Water does not run in, or very
slowly only
Washing detergent or fabric
conditioner are not properly
washed in
Washing detergent foams too
much
Water runs out (appliance is
"leaking")
Water is not pumped off, or very
slowly only
Appliance does not spin proper-
ly, or not at all
Appliance vibrates heavily when
spinning
Door will not open
Power failure while washing
Residual matter on textiles
Let us help you!
If you can not solve the problem yourself, contact our customer service.
Have the model designation and Identification number available, as shown on the rating
label at the rear of the appliance.
check ...
• Programme selected? Button »Start/Pause«
• Door properly closed?
• Power cable plug plugged in?
• Mains fuse for this outlet intact?
• Combination of additional functions not possible.
• Child-proof lock activated? See page 57.
• Delay timer activated? See page 58.
• If faults persists: unplug the power cable, wait a few
seconds, then plug in again.
• Water tap fully opened?
• Inlet hose bent?
• Water inlet filter blocked? See page 65.
• Water pressure too low? Check with your plumber.
• Detergent dispensing drawer dirty? See page 64.
• Suction cap of compartment III blocked? See
page 64.
• Fabric conditioner too viscous? Add water.
• Too much detergent? Too little laundry in drum?
• Water hardness too little? Check with your local wa-
ter works.
• Water hoses properly tightened?
• Suds pump filter properly closed?
• Foam emerges due to too much detergent?
• Button »Rinsehold«
• Drain hose bent?
• Suds pump blocked? See page 64.
• Button »Rinsehold«
• Spin speed set too low or to no spin?
• Spinning stopped due to imbalance? See page 59.
• Transit bars removed? See page 48.
• Appliance correctly installed? See page 48.
• Drain hose bent, water does not run off?
• Programme completed? As soon as the »Door locked«
indicator lamp goes out, the door can be opened.
• Remaining water needs to be drained? See page 64.
• Grey marks (grease residue)? Increase detergent
proportioning. See page 53
• White residual matter (detergent residue)? Brush
off. Proportion detergent correctly. See page 53
pressed? See page 56.
pressed? See page 56.
pressed?
G
63