Warranty - Service; Warranty & Service - SPIDO X80 PROTEC Mode D'emploi D'origine

GB
Malfunction
The pump stops after a
short time of operation
because the thermal
motor protection
feature has triggered.
The pump cuts in and
out too frequently.
The pump does not
reach the desired
pressure.
The pump does not
cut out.

11. WARRANTY - SERVICE

This pump is guaranteed 2 years from the day of pur-
chase. This warranty includes the free replacement
of defective parts or the device, the choice being left
to the free initiative of the seller, subject to use in
accordance with the instructions.
This guarantee also covers all the consequences of
defects or hidden defects (article 1641 and following
of the Civil Code).
Conditions of validity of the guarantee: The appliance
must always have been handled correctly, according
to the instructions in this manual. The unit must not
have been modified or repaired or otherwise serviced
by anyone other than the Authorized Service Center.
The warranty no longer applies in the following
cases:
• Non-compliance with the instructions (in particular
no protection against frost, sand pumping, dry
running, incorrect electrical connection ...)
Possible cause
The electrical supply does not
correspond to the information given on
the type plate.
Pump or intake line are blocked
by solids.
Liquid is too viscous.
Temperature of liquid or environment
is too high.
Pump is running dry.
The membrane of the pressure tank is
damaged.
Insufficient pressure in the pressure
tank.
Air penetrates into the intake line.
Check valve (non-return valve) is
jammed or not tight.
Pump is blocked
Air penetrates into the intake line.
Cut-out pressure set too low.
Air penetrates into the intake line.
Elimination
Please use a device complying with GS
(German technical supervisory authority)
to check the voltage of the lines of the
connection cord (safety information to
be observed!).
Remove possible congestion.
Pump may not be suitable for this liquid.
If feasible, the liquid should be thinned.
Make sure that the temperature of
the liquid being pumped and the
environment do not exceed the max.
admissible values.
Eliminate causes of dry-running.
Have the membrane or the entire
pressure tank replaced by qualified staff.
Use the tank valve to increase the
pressure until it reaches the needed
value. Before that, please open a
consumer in the pressure line (e.g. a
faucet) to depressurise the system.
Refer to section 2.2.
Eliminate the cause of blocking the
check valve (non-return valve) or replace
it if damaged.
Please contact the customer service
department.
Refer to section 2.2.
Please contact the customer service
department.
Refer to section 2.2.
• Attempt to repair the device
• Technical modifications of the device
• Use of spare parts other than original ones.
• Damage / malicious acts (falling or signs of shock
on the device).
• Inappropriate use (ex: industrial use, continuous
operation), and in particular: passage of hard and
heavy particles (pebbles), passage of an excessive
amount of sand, salt water, water with high content
of limestone...
• Failure to maintain or clean
Parts excluded from the warranty, beyond the first
6 months (in case these parts are supplied with the
pump): hanging line, fitting, drain hose, butt and dis-
charge rod, valve, plugs, filter wrench, filter and tank
bladder.
An intervention under warranty or exchange by a
new product during the warranty period does not
extend the initial warranty period.