REPLACEMENT PARTS
REPLACEMENT PARTS: ROBOT
Filter
Robot Dust Bin
RVFFK950
101KY1000AE
Self-Cleaning
Battery
Brushroll
RVBAT850
103KY1000
Brushroll
Power Cord
Door
ADAP1000AE
109KY1000
Side Brushes
102KY1000
NOTE: To order replacement parts and filters, visit sharkaccessories.com.
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REPLACEMENT PARTS: BASE
Base Dust Bin
104KY1000AE
Self-Empty Base
XSKAEDOCK
Pre-Motor Foam &
Felt Filter Kit
106KY1000AE
Replacement
Post-Motor Filter
107KY1000AE
MAINTENANCE
CAUTION: Turn off power before performing any maintenance.
TROUBLESHOOTING
If any error lights are illuminated or flashing on your Shark IQ Robot™, see the error code
chart below:
ERROR CODE
CLEAN (RED) flashing
DOCK (RED) flashing
CLEAN (BLUE) + DOCK (RED) solid
CLEAN (RED) + DOCK (BLUE) flashing
CLEAN (RED) + DOCK (RED) flashing
DOCK (RED) + ! (RED) flashing
CLEAN (RED) + DOCK (RED) + ! (RED) flashing
CLEAN (RED) + DOCK (BLUE) alternating
CLEAN (BLUE) + ! (RED) flashing
CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing
CLEAN (BLUE) + DOCK (RED) flashing
BATTERY ICON (RED) flashing
CLEAN (RED) + ! (RED) alternating
DOCK (RED) FLASHING + ! (RED) solid
DOCK (BLUE) + ! (RED) flashing
CLEAN (RED) + ! (RED) flashing
CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing
For all other issues, please call Customer Service at 1-888-228-5531.
SOLUTION
Robot may be stuck on an obstacle. Move robot to a new location
on a level surface.
Front bumper may be jammed. Clean the bumper and make sure it
moves in and out freely.
BotBoundary® error. Move your robot to a flat surface away from
the magnetic boundary strip and try cleaning again.
Cliff sensor error. Move your robot to a new location and clean its
cliff sensors.
Robot dust bin needs to be reinstalled. Insert the dust bin until it
clicks in place.
Side brush is stuck. Remove any debris from around the side
brushes so they move freely.
A drive wheel is stuck. Clean the wheels and remove any debris
wrapped around the axles so they can move freely.
Robot is stuck. Move your robot to a new location and make sure
the front bumper moves in and out freely.
Blockage in brushroll. Remove any debris from around the brushroll
so that it can spin freely.
Robot has encountered an error while booting. Please turn the
power off and back on.
Make sure your base indicator light turns blue to confirm your robot
is placed on the base correctly.
Battery is critically low and needs recharging. Please pick up your
robot and place it on the base. Make sure the base indicator light
turns blue to confirm your robot is placed on the base correctly.
Blockage in brushroll. Remove any debris from around the
brushroll so that it can spin freely.
Blockage in dust bin. Check base and robot dust bin for clogs. Clear
any debris and reinstall the dust bin, ensuring that it clicks into place.
Robot has encountered an error while charging. Please make sure
you are using the correct power cord for the base.
Suction motor failure. Remove and empty the dust bin, clean the
filters, and remove blockages.
Wheel motor encoder failure. Please contact Shark Customer
Service at 1-888-228-5531.
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