Problem, Cause, Solution; The Lock Does Not Unlock; The Lock Does Not Lock; No Reaction To Control Signal - Assa Abloy OneSystem 509N Notice De Montage

Problem, cause, solution

Problem, cause, solution

The lock does not unlock

Problem
The unlocking action of the
lock was triggered electrically.
The lock aborts the unlocking
process and locks again.

The lock does not lock

Problem
The lock locks mechanically
and unlocks again immedi-
ately with a motorized action,
thereby signaling that the
door contact is not actuated
by the striking plate.
The Fault status message is
activated if the OneSystem IO
module N5950 is used.
Although the door is closed,
the lock does not lock.

No reaction to control signal

Problem
The lock is not unlocked, even
though the unlocking control
input is activated.
Possible cause Solution
Mechanical blockage The door leaf of the door frame is warped. The
deadbolt and latch bolt must be able to move
freely
Incorrect electrical Connect a suitable main adapter and matching
power supply cable ("Electrical accessories", page 63).
Incorrect electrical Connect a suitable main adapter and matching
power supply cable ("Electrical accessories", page 63).
Possible cause Solution
No striking plate Install a suitable striking plate ("Accessories",
page 62).
The rebate gap is too Adjust a suitable rebate gap ("Explanation
wide. of terms", page 44, and "Technical data",
page 59)
The rebate gap is too Adjust a suitable rebate gap ("Explanation
large, so the control of terms", page 44, and "Technical data",
latch is not actuated by page 59)
the striking plate.
Possible cause Solution
The lock is also con- During operation via the Hi-O Technology™
nected via the Hi-O bus, e.g. with the IO module N5950 (separate
Technology™ bus. instructions D00852), detach the gray connec-
tion cable on the functionless unlocking control
input.
The voltage has just Wait 10 seconds after a restart until the lock is
been switched on on ready for operation.
the lock.
EN
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