Problem, Cause, Solution - Assa Abloy eCLIQ Connect Instructions D'utilisation

Problem, cause, solution

Problem
Data transmission
does not work.
Key is not shown for
Bluetooth connection
with the CLIQ
app.
Bluetooth activation
does not work.
Problem, cause, solution
Cause
Some Android™
mobile devices do not
support simultaneous
use of Bluetooth
Wi-Fi
Key is already
connected with
® Connect a different device
close by.
The Location Reco-
gnition function in
the mobile device is
deactivated.
The time window of
2 – 5 seconds was not
observed or the key
was not held straight.
Bluetooth is already
activated.
® and
® .
Solution
Use the mobile radio
network for internet
access.
Disconnect the Blue-
tooth connection
to the other device
("Bluetooth interface",
page 21).
Please activate the
Location Recognition.
Carry out the activation
again ("Activation",
page 23).
Check the status on the
mobile device;
the display may be
delayed.
EN 29