Troubleshooting
Problem
The appliance does not turn on
Weak suction
Abnormal motor sounds
Appliance won't charge
Air outlet cover is leaking
water
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
Out of power
The dirty water in DWT has
reached the MAX line
The sponge in the filter is dirty
The debris channel or the
airway is blocked
Brush roller malfunction
The debris channel or the
airway is blocked
The dirty water in DWT has
reached the MAX line
The adaptor is not designed for
this appliance
The external charger cord not
correctly plugged
The floater or the sponge in the
filter is not installed
The dirty water in DWT has
reached the MAX line
The sponge in the filter is moist
The floater is blocked
15
Solution
Charge the appliance
Empty the dirty water and then
reinstall the DWT
Clean the sponge and filter
Remove blockages
Too much wear of brush roller,
please replace it
Remove blockages
Empty the dirty water and then
reinstall the DWT
Use the original adaptor
Reinsert the adaptor correctly
Install the floater and the
sponge correctly
Empty the dirty water and then
reinstall the DWT
Allow the sponge to dry com-
pletely
Remove blockages