Troubleshooting - Tineco Pure One S12 Série Mode D'emploi

Troubleshooting

Problem
The appliance doesn't
work
Weak suction power
Abnormal motor sounds
Battery won't charge
Possible cause
No power
AUTO protection for overheated
The suction mouth is blocked
Dustbin and filters are full of dust
The pre-filter is not installed
The appliance is blocked
(such as tube, suction mouth or
some other parts)
The brush roller is wrapped by hairs
or fibers
The appliance is blocked
(such as tube, suction mouth or
some other parts)
The adaptor is not correctly inserted
Poor contact of the main body or
battery
The adaptor is not designed for
PURE ONE S12
24
Solution
Charge the battery
Restart after cooling
Check and remove blockages
Clean the dustbin and filters
Install the pre-filter
Remove blockages
Clean the brush roller
Remove blockages
Reinsert the adaptor correctly
Check if the main body and
battery are correctly placed
Use the original adaptor