14
Troubleshooting
Should problems arise with the telephone, refer to the following information first.
Faults
No telephone calls possi-
ble
Connection is disturbed or
cut off
Dialling not possible
The system no longer re-
sponds or is in an undefi-
ned state
The charging control lamp
does not light up
The battery icon flashes in
the display after a few
hours
Display is dark
The caller number display
(CLIP) does not function
The answering machine
does not take calls
No memo can be recor-
ded
No remote access func-
tions can be executed
108
− Troubleshooting −
Corrective measures
−
The telephone line is not connected properly or is defective.
Only use the telephone connection cable supplied.
−
Test whether the telephone connection is in order by using
another telephone.
−
The power adaptor plug is not plugged in or there is a com-
plete power failure.
−
The rechargeable standard batteries are empty or defective.
−
The handset is too far from the base station.
−
The handset is too far from the base station.
−
The base station is in an unsuitable location.
−
Dialling mode is set incorrectly.
−
Reset the default settings (refer to Section 12.1). Before
doing so, disconnect the power adapter plug briefly from the
power socket.
−
Place the handset correctly in the base station, clean the
contact surfaces on the handset and the base station with a
soft, dry cloth.
−
Place the handset in the base station for 14 hours. If this
does not help, replace the rechargeable batteries.
−
Caused by exposure to direct sunlight.
Allow the handset to cool down.
−
The caller number display function is an optional service
offered by telephone network providers. Contact your net-
work provider for further information.
−
The caller has suppressed the transmission of their phone
number.
−
Ensure that the answering machine is connected correctly
and switched on.
−
Check whether the answering machine memory is full. De-
lete messages from the memory, if necessary.
−
Check whether the answering machine memory is full. De-
lete messages from the memory, if necessary.
−
Check that the correct security code has been entered for
the remote access.
−
The telephone to be used for remote access must be set to
tone dialling.