Troubleshooting
If any problem occurs, for example, if communication is not possible,
or if the unit does not operate normally, please check the points listed
in this troubleshooting guide.
Visit Sony CLIÉ support website:
Customers in the U.S.A. and Canada:
http://www.ita.sel.sony.com/support/clie/access/
Customers in Europe:
http://www.clie-link.com/
Customers in Asia-Pacific and Mexico:
http://vaio-online.sony.com/clie/
If the problem persists, contact the Sony dealer where you purchased
this product or a Sony service representative serving your area.
Symptom
Your CLIÉ handheld
does not recognize this
Wireless LAN card.
(Although your CLIÉ
handheld starts to
connect, the LED
indicator on the
Wireless LAN card
does not blink.)
You cannot connect
your CLIÉ handheld to
an Wireless LAN access
point.
US
34
Cause/Remedy
p Tap the [CF Utility] icon on the home
screen of your CLIÉ handheld, then check
whether Card Info is correct, taking the
following steps.
• Remove the Wireless LAN card from your CLIÉ
handheld, then insert the Wireless LAN card
into the slot again.
• Wireless LAN utility for this Wireless LAN
card (PEGA-WL110) is not installed. Install the
Wireless LAN utility for this card (PEGA-
WL110) by using the supplied CD-ROM. For
details, see "Installing the Software" on page
12.
The Wireless LAN access point switches off.
p Turn the Wireless LAN access point on.
A service other than [Wireless LAN] is
selected in [Network] of [Preferences].
p Select [Wireless LAN] in [Service].
The settings for Profile are not correct.
p Correct the settings of Network ID(SSID),
WEP key, etc. Check the setting for
Wireless LAN access point also.