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Troubleshooting

This section lists some problems that you might encounter while using your phone. Some problems require that you
call your service provider, but most of problems you encounter are easy to correct by yourself.
Symptom
Possible causes
No connection to
Signal is weak or you're outside of the
the network
carrier network.
When you want to change a security code
Codes do not
match
you have to confirm the new code by
entering it again.
The two codes that you have entered do
not match.
Function cannot
Not supported by
be set
Service Provider or registration required.
Calls not available Dialing error or service limitations.
Possible Corrective measures
Move to a window or open space.
Check service provider coverage map.
Contact your Service Provider.
Check the number dialed and check the
reception. Contact your service provider.
Check the number dialed and check the
reception. Contact your service provider.
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