TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by trained and qualified
personnel only. Service by unqualified personnel may lead
to electric shock or burn.
Symptom
Unit is plugged in, but isn't
working.
Unit operates, but is not
circulating air inside cabinet.
Temperature is too hot.
Unit is not hot enough.
Unit is heating, but is not
producing humidity inside
cabinet.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest authorized Hatco Service agency or Hatco for
assistance. To locate the nearest Service agency, log onto the Hatco website at www.hatcocorp.com and click on
Find Service Agent, or contact the Hatco Parts and Service Team at:
Telephone: 800-558-0607 or 414-671-6350
e-mail:
partsandservice@hatcocorp.com
Fax:
800-690-2966 or 414-671-3976
Probable Cause
Unit not turned on.
No power to unit.
power cord connections are loose or
disconnected.
power cord is damaged.
Fuse blown or circuit breaker tripped, no
power to outlet.
Defective pOWER ON/OFF (I/O) switch
or TEmpERaTURE control.
Blower motor defective.
Incorrect voltage supplied to blower motor. Contact authorized Service agent or Hatco for assistance.
TEmpERaTURE control set too high.
TEmpERaTURE
control
replacement.
Safety high-limit is tripped or open.
Incorrect voltage supplied to heating
element.
Blower motor not working.
Opening door(s) unnecessarily.
TEmpERaTURE control set too low.
air heating element(s) defective.
Water pan is empty.
Humidity is set too low.
Water element defective.
Incorrect voltage supplied to water
heating element or heating element
defective.
ELECTRIC SHOCK HAzARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
move pOWER ON/OFF (I/O) switch to the ON (I)
position.
Check electrical receptacle and verify that power supply
matches specifications on unit. If receptacle is not
working, check circuit breaker and reset, or plug unit into
a different known working receptacle.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Set TEmpERaTURE control to a lower setting.
needs
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
Keep door(s) closed as much as possible.
Set TEmpERaTURE control to a higher setting.
Contact authorized Service agent or Hatco for assistance.
Fill water pan with clean water.
Increase humidity level. Refer to "Setting the Humidity
Level" in the OpERaTION section.
Contact authorized Service agent or Hatco for assistance.
Contact authorized Service agent or Hatco for assistance.
14
English
WARNING
Corrective Action
Form No. FSHC1217Wm-0515