13 In Case of Problems
Should problems arise with the telephone, please refer to the following information first. In the case of
claims under the terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Problems and solutions
Problems
No connection to base
station possible
No telephone calls possible
Connection is disturbed or
cut off
The system no longer
responds
The batteries are empty
within a short time
The caller number display
1
(CLIP
) does not function
The answering machine
does not record any messa-
ges
No remote access functions
can be executed
1
CLIP: Calling Line Identification Presentation
Solutions
− Check that the handset has been registered on the base station with
the correct PIN code; . Page 106.
− The telephone is not connected properly or is defective. Only use the
telephone connection cable supplied.
− Test whether the telephone connection is in order by using another
telephone.
− The power adaptor plug is not plugged in or there is a complete power
failure.
− The rechargeable batteries are empty or defective.
− The handset is too far from the base station.
− The wrong dialling mode is set; . Page 106.
− The handset is too far from the base station.
− The base station is in an unsuitable location.
− Reset all the functions to their default settings; . Page 114.
− Disconnect the power adapter plug briefly from the power socket.
− The batteries are empty or defective.
− Place the handset in the base station properly. Clean the contact surfa-
ces on the handset and base station with a soft, dry cloth.
− Place the handset in the base station for 15 hours.
− The caller number displasy function is a supplementary service offered
by telephone network providers. Contact your network provider for
further information.
− The caller has suppressed the transmission of their phone number.
− Ensure that the answering machine is connected correctly and swit-
ched on.
− Check whether the answering machine memory is full. Delete messa-
ges from the memory, if necessary; . Page 102.
− Check that the correct security code has been entered for remote ac-
cess; . Page 103.
− The telephone used for remote access must be set to tone dialling.
In Case of Problems
113