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TROUBLESHOOTING
Note: Most water quality problems are caused by introducing too many inhabitants at one time or overfeeding. Add inhabitants 1-2 at a time and feed only what can
be consumed within 2 minutes.
Below are some common problems that can arise with some helpful tips to assist you:
PROBLEM
This can typically occur during initial set-up as a result of the biological balance
Cloudy Tank
trying to establish itself in the aquarium or as a result of overfeeding.
This often results during initial set-up or at other times when the water quality
is poor. When there are high levels of ammonia and nitrites, the fish tend to
Lethargic fish
instinctively stay closer to the bottom and conserve their energy by moving less.
It is hard for them to breathe in poor water conditions.
When there are high levels of ammonia, nitrites and nitrates, in addition to
Smelly water
cloudy water, a foul smell can result.
Green water is caused by the growth of algae. Algae is a plant that requires light
Green Water
and nutrients to grow. In order to prevent its growth, remove your tank from the
light and make sure you are feeding a high quality fish food.
Filter Stopped or
Dirty impeller or air locked in the flow tube.
Noisy Filter
POSSIBLE CAUSE
SOLUTION
Perform a partial water change (up to 25% of the water). Add in a dose of Fluval
Tap Water Conditioner and a dose of Fluval Biological Enhancer. Reduce your
feedings to once every two days until you see positive results. If this does not work,
test your water by bringing a sample of the aquarium water, as well as a sample of
the tap water to your local pet store.
Perform a partial water change (up to 25% of the water). Add in a dose of Fluval
Tap Water Conditioner and a dose of Fluval Biological Enhancer. Reduce your
feedings to once every two days until you see positive results. If this does not work,
test your water by bringing a sample of the aquarium water, as well as a sample of
the tap water to your local pet store.
Perform a partial water change (up to 25% of the water). Add in a dose of Fluval
Tap Water Conditioner and a dose of Fluval Biological Enhancer. Reduce your
feedings to once every two days until you see positive results. If this does not work,
test your water by bringing a sample of the aquarium water, as well as a sample of
the tap water to your local pet store.
Perform a 25% water change every 4 days. Cut back on feeding, use a high quality
fish food, dose with Fluval Biological Enhancer, as well as the Fluval Tap
Water Conditioner with every water change. If the situation does not remedy
itself within 3 weeks, it is possible that the green water is occurring for another
reason. If you are not sure why you are having a problem with your aquarium, bring
a sample of the aquarium water, as well as a sample of the tap water to your pet
store so that they can test it to determine the cause and guide you to an appropriate
course of action. Thereafter, you can obtain your own Fluval Test Kit to test the water
at your convenience.
Twist and remove the motor from base of the filter. Pull out the impeller (fan) and
clean the magnet and impeller well. Check for trapped air in the flow tube.
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