EN
Sammic app cannot find
SmartVide devices
The Sammic app finds Sammic devices
but cannot pair with the desired device.
When pairing with the SmartVide device,
the blue Bluetooth icon does not
come on.
If the problem persists after carrying
out all these checks
PROPERTIES
Operating temperature
Display resolution
Time resolution
Cycle duration
Display
Permitted ambient temperature
Maximum capacity
Power supply
Current
Power
Dimension (Width x Depth x Height)
Net weight
Heater resistance fault warning
• Make sure the mains voltage is the same as the voltage indicated on the nameplate of the
device.
• Check that the resistance cables are correctly fitted in the electronic panel. This verification must
only be carried out by a Sammic approved technical service.
• Check the condition of the resistance • If it is damaged and a new one needs to be fitted, the
replacement must only be carried out by a Sammic approved technical service.
• Check that the Bluetooth of the mobile device meets the following minimum requirements: IOS 8
/ Android 5.0 / Bluetooth Smart (4.0)
• Check the Bluetooth connection is activated on the mobile device.
• Check that the location function is activated on the mobile device (settings -> privacy -> location)
to use Bluetooth Low Energy technology.
• Check that the SmartVide device is not paired with another mobile device or a SmartVide Track.
• Check the name of the machine paired in the app corresponds to the desired SmartVide device.
• Reset the machine. Carefully follow the steps indicated in the RESET section. Caution! This pro-
cess will erase the list of recipes and the history of the records stored on the SmartVide device.
• If the problem persists, contact a Sammic authorised technical service centre.
SMARTVIDE 5
5°C to 95°C / 41°F to 203°F
0.01°C / 0.1°F
1 min
1 min - 99 h
3.5" colour TFT
5°C to 40°C / 41°F to 104°F
30 lt. / 8 gal
120V/60Hz/1
208-240V/50-60Hz/1
10A
7A
1,200W
1,600W
116mm x 128mm x 330mm / 4.6" x 5" x 13"
3.1 kg / 6.8 lb.
230V/50-60Hz/1
120V/60Hz/1
7A
12A
1,600W
1,400W
124mm x 140mm x 360mm / 4.9" x 5.5" x 14.2"
- 14 -
SMARTVIDE 7/9
5°C to 95°C / 41°F to 203°F
0.01°C / 0.1°F
1 min
1 min - 99 h
3.5" colour TFT
5°C to 40°C / 41°F to 104°F
56 lt. / 14 gal
208-240V/50-60Hz/1
230V/50-60Hz/1
9A
9A
2,000W
2,000W
3.6 kg / 7.9 lb.
-
4.1 kg / 9 lb.