Troubleshooting Faq - Sammic SmartVide 5 Mode D'emploi

EN

TROUBLESHOOTING FAQ

• Make sure the mains voltage is the same as the voltage indicated on the nameplate on the
device.
• Check the power cable. If it is damaged and a new cable needs to be fitted, it must only be
replaced by a Sammic approved technical service.
• Check the machine switch. If it is damaged and a new cable needs to be fitted, it must only be
The machine does not switch on
replaced by a Sammic approved technical service.
• Check the fuses in the electronic panel of the device. This verification must only be carried out
by a Sammic approved technical service.
• Check the start-up, first disconnecting the cooling fan. This verification must only be carried out
by a Sammic approved technical service.
Water needed warning
• Add more water to the container. Take into account the maximum and minimum fill levels for the
water.
• If the warning persists after adding water (check it is above the minimum level), the level detec-
tor float may be blocked or damaged. Switch off and disconnect the device then check that the
float moves without forcing it.
• Check that the level detector cables are correctly fitted to the electronic panel. This verification
must only be carried out by a Sammic approved technical service.
Power cut warning during the cycle.
• If the power is cut during a cycle with a defined time, (either the machine is switched off or there
is a power cut), when power is restored, the temperature and time before and after the cut will be
displayed. Press any button to dismiss the warning.
Warning of overheating inside the cabin
• Check that the place of use is ventilated and the ambient temperature is less than 40°C.
• Check that the device is not close to or near sources of heat.
• When the working temperature of the water exceeds 60°C it is extremely important to use a lid,
to avoid excess steam.
• Check the ventilation slots are free from obstacles.
• Check the operation of the fan. To do so, switch off the machine and leave it to cool for five
minutes. Switch it on again and check that the fan turns. If it does not turn, it needs to be replaced
with a new one.
Water temperature probe fault warning
• Check that the probe cables are correctly fitted in the electronic panel. This verification must
only be carried out by a Sammic approved technical service.
• If the probe is damaged and a new one needs to be fitted, the replacement must only be carried
out by a Sammic approved technical service.
Stirrer motor fault warning
• Make sure the mains voltage is the same as the voltage indicated on the nameplate of the
device.
• Check that the motor cables are correctly fitted to the electronic panel. This verification must
only be carried out by a Sammic approved technical service.
• If the motor is damaged and a new one needs to be fitted, the replacement must only be carried
out by a Sammic approved technical service.
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