Cleaning The Appliance; Troubleshooting; Error Codes - Franke MYTHOS FMY 839 HI Manuel D'utilisation

Cleaning the appliance

Clean the appliance after every use in order to prevent
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food residues from burning on.
To clean everyday dirt, use a soft cloth or sponge
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with water and a suitable cleaning agent. Follow the
manufacturer's advice with regard to cleaning agents.
We recommend using protective cleaning agents.
Remove encrusted dirt, e.g. from milk that has boiled
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over, with a glass ceramic hob scraper while the hob
is still warm. Please follow the manufacturer's advice
with regard to the scraper.

TROUBLESHOOTING

Error codes

Error code Description
ER 03 and
Continuous sensor activation;
continuous
TC turn off after 10 sec
tone
ER 20
Flash memory – TC error
ER 22
Button evaluation defective,
UI shuts off after 3.5-7.5 sec
ER 31
Incorrect configuration data or
deviation between generator
and TC
ER 36
NTC value defective on TC;
UI turns off
ER 47
Communication error between
TC and induction
U 400
Continuous tone Power supply
on inlet to high
E/2
Excess temperature of the
induction element
E/A
Error on the power board
E/6
Error on power board
E/8
Incorrect fan speed
E/9 Defective temperature sensor
on inductor
FMY 839 HI
Remove sugary foods, such as marmalade, that have
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boiled over with a glass ceramic hob scraper while the
hob is still warm. Otherwise, this could damage the
glass ceramic surface.
Remove melted plastic with a glass ceramic hob scraper
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while the hob is still warm. Otherwise, this could damage
the glass ceramic surface.
Remove limescale stains using a small amount of lime-
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dissolving solution, e.g. vinegar or lemon juice, when
the hob has cooled down. Then clean again with a damp
cloth.
Possible cause of error
Water or cookware on the glass over
the touch control sensors
µC-defective
Short or open circuit in the area of
the button sensoric
New configuration of the induction
generator required
Short or open circuit of NTC
No or erroneous LIN communication!
(Slave does not answer to request of
master)
Incorrect connection of the cooktop
Overload of cooktop or empty boiled
cookware
Component failure
No power supply error on power board
Error on fan left or right
– 15 –
Remedy
Clean the control surface,
remove objects on the
sensors.
Replace TC
Replace TC
New configuration
(Service menu)
Replace TC
Connection cable not
correctly plugged in or
defective.
Correct power supply
connection
Let system cool down.
Replace power board
1. Check wiring
2. Check filter board
3. Replace power board
Air exhaust blocked,
e.g. by paper
Replace Defective fan
Replace inductor
Replace power board
EN