Truma MonoControl CS Gastank Mode D'emploi page 15

3. Raising the case of warranty
The manufacturer's address is:
Truma Gerätetechnik GmbH & Co. KG,
Wernher-von-Braun-Straße 12,
85640 Putzbrunn.
In Germany, always notify the Truma Service Centre if prob-
lems are encountered; in other countries the relevant service
partners should be contacted (see Truma Service Booklet or
www.truma.com). Any complaints are to be described in de-
tail. Please also specify the device serial number and date of
purchase.
In order for the manufacturers to be able to determine wheth-
er an incident subject to guarantee has occurred, the end user
must, at his own risk, bring the device to the manufacturers or
send it to them.
In instances of the device being sent to the works, dispatch is
to be effected by freight transport. In cases under guarantee,
the works shall bear the transport costs or the costs of deliv-
ery and return. If the damage is deemed not to be a warranty
case, the manufacturer shall notify the customer and shall
specify repair costs which shall not be borne by the manufac-
turer; in this case, the customer shall also bear the shipping
costs.
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