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Any part, replaced or repaired Product will be covered during the remaining
time of the original product's warranty. Under the warranty, BABYZEN™ cannot
be responsible for defects in products that have not been purchased from
authorized retailers (list of authorized retailers on www.babyzen.com website).
The manufacturer's warranty will not apply in the following cases:
•
In case of modifications or repairs of the Product without the prior written
permission of BABYZEN™.
•
If the defects come from negligence or an accident and/or use or
maintenance not in accordance with instructions in the user guide.
•
If the Serial number of the product is damaged or removed.
•
If the damages are caused by an abnormal wear of the Product.
•
In case of incorrect mounting or installation of parts from other manufacturers
non-compatible with the Product.
•
In case of accidental or unintentional damage, misuse or neglect.
•
In case of improper storage or maintenance of the Product.
•
In case of defect, damage or wear on the handlebar or textiles, resulting
from normal daily use of the Product.
•
In case of holes or tears on the tires.
•
In case of damage caused by repairs carried out by unauthorized persons, or
improper disassembly of the Product.
Warranty claims
The manufacturer's warranty is not transferable in any case and can only be used
by the first owner of the Product. BABYZEN™ has guarantee obligations only if the
client can present proof of purchase mentioning the date of purchase. In case
of claiming the manufacturer's warranty, the customer must report any defect
to the Authorized retailer, who is the first contact in this case. Any defect must
be reported by the customer to the Authorized retailer within twenty days of its
discovery.
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