Scope Of Warranty - Outdoorchef CITY 420 G Mode D'emploi

3. Scope of warranty

DKB's manufacturer's warranty starts from the date of purchase, and applies to the irst private buyer. The warranty can only be claimed subject
to presentation of the original receipt.
The warranty may be fulilled at DKB's discretion by repair, exchange of defective parts, renewal of the product or price reduction, if the
functions of the product are unaffected. There is no right of withdrawal from the purchase contract due to warranty cases. There is no right to
receive a replacement product during the repair.
Undertaking warranty services does not mean that the warranty period is extended or restarted. Exchanged parts become the property of DKB.
The warranty period does start again if the product is renewed.
The warranty periods are:
•
3 years on the enamelled kettle (bottom part and lid) against corrosion perforation
•
3 years on the enamelled grilling rack against corrosion perforation or burn-through
•
3 years on all stainless steel parts against corrosion perforation or burn-through
•
2 years on all remaining manufacturing/material defects
•
The warranty for damage to the enamelling only applies if reported within 30 days starting from the date of purchase. It only applies to new
devices that have not been used before.
4. Exclusion
There is no defect, i.e. no material or manufacturing fault within the meaning of these provisions, or no valid warranty claim, under the following
circumstances:
•
Usual wear and tear during designated use.
•
Defects and/or damage due to wrong, incorrect use or use not in accordance with the designated use, as well as due to incorrect installa-
tion, assembly and attempted repairs by unauthorised persons.
•
Defects and/or damage due to failure to comply with the user guide or the operating/maintenance instructions (such as damage due to
faulty assembly or incorrect cleaning of the enamelled surface of the funnel or grilling rack, failure to carry out the leak test, etc.).
•
Unevenness, colour differentiations in the enamelling as well as minor defects (such as points of contact on the bottom edge of the lid or at
suspension points which are a feature of the production process).
•
Discolourations and damage to the product (e.g. the painted surface) due to the effects of weather (incl. hailstones), incorrect storage of the
product (without weather protection) or incorrect use of chemicals.
•
Formation of rust and a rust film due to the effects of weather or incorrect use of chemicals.
•
Faults which do not noticeably impair the designated use or function of the product.
•
In general for wearing parts such as the grilling rack, funnel, burner, thermometer, ignition and battery, electrode, ignition cables, gas hose,
gas pressure regulator, heating element, reflector, aluminium protection foil or charcoal grate
•
Defects and/or damage due to modifications, use for a non-designated purpose or deliberate damage.
•
Defects and/or damage due to incorrect maintenance and repair work.
•
Defects and/or damage due to failure to carry out routine maintenance.
•
Defects and/or damage which was caused during the original transport.
•
Defects and/or damage due to force majeure.
•
Defects and/or damage due to wear and tear in professional use (hotels, restaurants, events, etc.).
DKB excludes any customer claims other than those expressly named in these warranty conditions, unless a mandatory legal obligation or
liability applies. In particular, this applies with regard to claims for compensation in damages due to failure of fulilment, refunding of losses
incurred as the consequence of a defect, loss of proits and transport damage that is not notiied to the retailer within 30 days of receipt of the
product.
OUTDOORCHEF products are subject to continuous further development. As a result, modiications to products may be introduced without
prior notice.
The registered brand OUTDOORCHEF is represented by the following enterprise:
DKB Household Switzerland AG
Eggbühlstrasse 28
Postfach
8052 Zürich – Switzerland
www. dkbrands.com
OUTDOORCHEF.COM
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