TROUBLESHOOTING
Refer to the following instructions to check and correct any failure before contacting
service personnel.
SYMPTOM
Scale does not turn on
Questionable weight or
the scale does not zero
The display shows "OL"
The display shows "UL"
The display shows "LO BAT"
POSSIBLE CAUSE
1.
Dead Battery
2.
Faulty electrical outlet
3.
Bad power supply
1.
External object
interfering with the scale
2.
The display did not show
"0.0" before weighing
3.
Scale is not placed on a
level floor
4.
Scale is out of
calibration
The load on the scale
exceeds the capacity
The scale is in under-load
condition
The battery is low
7
CORRECTIVE ACTION
1.
Replace batteries
2.
Use a different outlet
3.
Replace adapter
1.
Remove interfering
object from the scale
2.
Ask the patient to get off
the scale, zero the scale
and begin weighing
process again
3.
Place the scale on a
level floor and begin
weighing process again
4.
Check weight with
known weight value
Remove the excess weight
and use the scale according
to its limits
Make sure all seat parts and
handles are installed in place
and fixed properly
Replace batteries according
to instructions