Troubleshooting; Fault Code Display - Bosch Kiox BUI330 Notice D'utilisation D'origine

English – 12​

Fault code display

The components of the eBike system are continu-
ously monitored automatically. If a fault is detected,
the corresponding fault code will appear on the on-
board computer.
Code Cause
410 One or more buttons on the on-board
computer are jammed.
414 Operating unit connection problem
418 One or more buttons on the operating
unit are jammed.
419 Configuration error
422 Drive unit connection problem
423 eBike battery connection problem
424 Communication error between com-
ponents
426 Internal timeout error
430 On-board computer internal battery
drained
431 Software version error
440 Internal fault in the drive unit
450 Internal software error
460 USB port fault
490 Internal fault in the on-board com-
puter
1 270 U20 XBK | (21.06.2018)

Troubleshooting

The drive may also be switched off automatically de-
pending on what type of fault has occurred. You can
continue riding at any time without assistance from
the drive, but you should have your eBike checked
before completing any more journeys.
Only have repairs performed by a certified bicy-
u
cle dealer.
Remedy
Check whether dust and dirt, for example, are causing the
buttons to stick. Clean the buttons if this is the case.
Have all the connections checked
Check whether dust and dirt, for example, are causing the
buttons to stick. Clean the buttons if this is the case.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Have all the connections checked
Have all the connections checked
Have all the connections checked
Restart the system. If the problem persists, contact your
Bosch eBike dealer. If this error occurs, it is not possible to
view or adjust the wheel circumference in the basic set-
tings menu.
Charge the on-board computer (in the holder or via the
USB port)
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Restart the system. If the problem persists, contact your
Bosch eBike dealer.
Remove the cable from the USB port of the on-board com-
puter. If the problem persists, contact your Bosch eBike
dealer.
Have the on-board computer checked
Bosch eBike Systems