Bosch HDS8655U Manuel D'utilisation page 40

en-us Customer Service
13 Customer Service
Customer Service
If you have any questions on use, are unable to eliminate
Customer Service
an issue in the appliance yourself, or the appliance needs
to be repaired, please contact our Customer Service.
With any warranty repair, we will make sure your appli-
ance is repaired by an authorized service provider using
genuine replacement parts. We use only genuine replace-
ment parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact the Customer Service, you will need the
model number (E-Nr.) and the production number (FD) of
your appliance.
USA:
1-800-944-2904
www.bosch-home.com/us/owner-support/get-support
www.bosch-home.com/us/shop
CA:
1-800-944-2904
www.bosch-home.ca/en/service/get-support
www.bosch-home.ca/en/service/cleaners-and-accessories
13.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the Cus-
tomer Service telephone number will enable you to find
them again quickly.
13.2 Rating plate location
You can find the rating plate of your appliance:
¡ on the back side of the appliance, on the underside of
the projecting control panel.
Rating plate
Freestanding range rating plate
The rating plate is located on the back side of the appli-
ance, on the underside of the projecting control panel.
40
14 STATEMENT OF LIMITED STATEMENT OF LIMITED PRODUCT WARRANTY
PRODUCT WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY
14.1 What this warranty covers & Who it ap-
plies to
The limited warranty provided by BSH Home Appliances
("Bosch") in this Statement of Limited Product Warranty
applies only to the Bosch appliance sold to you ("Prod-
uct"), provided that the Product was purchased:
¡ For your normal, household (non-commercial) use, and
has in fact at all times only been used for normal house-
hold purposes.
¡ New at retail (not a display, "as is", or previously re-
turned model), and not for resale, or commercial use.
¡ Within the United States or Canada, and has at all times
remained within the country of original purchase.
The warranties stated herein apply to the original pur-
chaser of the product warranted herein and to each suc-
ceeding owner of the product purchased for ordinary home
use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for Bosch to notify you in the unlikely event of a
safety notice or product recall.
14.2 How long the warranty lasts
Bosch warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
sixty-five (365) days from the date of the original pur-
chase. The foregoing timeline begins to run upon the date
of the original purchase, and shall not be stalled, tolled,
extended, or suspended, for any reason whatsoever. This
Product is also warranted to be free from cosmetic de-
fects in material and workmanship (such as scratches of
stainless steel, paint/porcelain blemishes, chip, dents, or
other damage to the finish) of the Product, for a period of
thirty (30) days from the date of purchase or closing date
for new construction. This cosmetic warranty excludes
slight color variations due to inherent differences in
painted and porcelain parts, as well as differences caused