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Incidents that may occur
Some incidents may occur while you are using your machine. These are the points to check:
The cycle does not start
• You have not pressed the "Start /Pause" button
• There is no power to the machine:
- Check that the plug is correctly in the socket
- Check the circuit breaker and the fuses.
• The water tap is closed
• The machine's lid is not closed properly
A puddle of water forms around the machine
First of all remove the plug and the fuse and shut off the water
supply tap.
While the machine is operating, the permanent level control prevents
the water from overflowing. If, despite this, water comes out of your
machine, it may be that:
• The drain hook is wrongly positioned in the drain pipe.
• The water supply hose is not sealed tightly at the machine or tap end:
- Check that the seals are in place and the connections are tight.
Heavy vibration during spin
• All the transport materials have not been removed correctly from
the machine:
- Check that all the transport wedges have been removed (see
"REMOVING THE TRANSPORT CLAMPS FROM YOUR MACHINE" ).
• The floor is not level.
• Your machine is resting on its two "front" castors (depending on
the model):
- Reset your machine on its feet by pushing the castor engagement
lever to the right.
Automatic fault diagnostics
Your machine can automatically detect certain operating faults.
A particular light flashing serving to set the end of the cycle (
Flashing
Possible cause / remedy
lights
Filling fault. Check that the water tap is open, then press
1000
button "
" again to restart the cycle. If the fault persists,
800
contact your breakdown engineer.
600
400
Draining fault. Clean the pump filter (see "CLEANING THE
1000
FILTER" for the relevant procedure), then press button
800
"
" again to restart the cycle. If the fault persists, contact
600
your breakdown engineer.
400
Heating fault. When this message appears at the end of
1000
the cycle, it indicates that the machine has not achieved
800
the washing temperature you have selected. Contact your
600
breakdown engineer.
400
Programming card fault. For its own protection, your
1000
machine ceases to function. Contact your breakdown
800
engineer.
600
400
Temperature fault. Contact your breakdown engineer.
1000
800
600
400
When one of the above faults occurs, please remember to note down which lights are lit so that you can provide your breakdown engineer with
this information during your call, making his work much easier.
The washing is not spun or not spun enough
• You have selected a programme with no spin, for example "Drip-
dry"
• The spin safety system has detected poor distribution of the washing
in the drum:
- Untangle the washing and programme a new spin.
The machine does not drain
• You have programmed "Full drum stop"
• The pump filter is blocked:
- Clean it (see "CLEANING THE FILTER" for the relevant procedure)
• The drain hose is kinked or squashed
The lid does not open
• The programme has not yet finished
The lid remains locked throughout the programme.
The drum doors open very slowly
( On machines fitted with gently opening doors)
• Your machine has not operated for a long time
• It is located in too cold a position.
• Detergent residue (powder) is blocking the hinges
- In all cases, everything returns to normal after the doors have opened
initially.
As a general rule, whatever the anomaly detected, you should
stop the machine, unplug the power cable and shut off the water
tap
) shows you what the operating fault is:
Flashing
Possible cause / remedy
lights
Drum rotation fault. After switching the machine off, check
1000
whether an item of washing or an object has slipped
800
between the drum and the tub, causing a blockage (see
600
"CLEANING THE FILTER" for details on how to access
400
the back of the tub). If the fault persists, contact your
breakdown engineer.
Locking fault. Check that the lid is closed correctly, then
1000
press button "
800
persists, contact your breakdown engineer.
600
400
Overflow. When this fault is detected, the supply of water
1000
is automatically cut off, the machine drains and the cycle
800
stops. Contact your breakdown engineer.
600
400
Water distribution fault in the products box. Contact your
1000
breakdown engineer.
800
600
400
Fault in the electronic unit. For its own protection, your
1000
machine ceases to function. Contact your breakdown
800
engineer
600
400
- 8 -
" again to restart the cycle. If the fault
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