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Dirt Devil WD20000 Mode D'emploi page 3

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2.
To remove the floor head from the body push the
floor head release button and lift.
3.
After the floor head is removed, use a thin object
such as a paper-clip (in the area shown), to
remove the blockage.
4.
With the pad removed from the floor head, insert
a small thin object such as a paper-clip in to the
steam holes to remove a blockage.
WARRANTY
ONE YEAR LIMITED WARRANTY (DOMESTIC USE)*
If this product is not as warranted, contact TTI
Floor Care North America Customer Service at
1-800-321-1134. Please have available the
proof of purchase and model number for the
warranted product.
Failure to register the product does not diminish
product warranty rights.
WHAT THIS LIMITED WARRANTY COVERS: This
limited warranty provided by Royal Appliance
Mfg. Co., doing business as TTI Floor Care North
America (referred to hereafter as "Warrantor")
applies only to products purchased in the U.S.
(including its territories and possessions), a
U.S. Military Exchange, or Canada. When used
and maintained in normal household use and in
accordance with the Owner's Guide, this product
is warranted against original defects in material
and workmanship for ONE year from the date
of original purchase (the "Warranty Period"). If
Warrantor determines that the issue you are
experiencing is covered under the terms of this
warranty (a "covered warranty claim"), we will,
at our sole discretion and free of charge (subject
to the cost of shipping), either (i) repair your
product; (ii) ship you a replacement product,
subject to availability; or (iii) in the event that
the applicable parts or replacement are not
reasonably available, ship you a similar product
of equal or greater value. In the unlikely event
that we are unable to repair your product or ship
a replacement or similar product, we reserve
TROUBLESHOOTING
WARNING:
To reduce the risk of personal injury - Unplug Steam Cleaner before servicing and allow cooling.
This Steam Cleaner contains no user serviceable parts. Do not try to repair it yourself.
If steam cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call Customer Service at 1-800-321-1134 for
further instruction prior to continuing use.
USE TROUBLESHOOTING GUIDE AS A FIRST STEP TO RESOLVE ANY PROBLEMS YOU MAY BE EXPERIENCING.
PROBLEM
POSSIBLE CAUSE
1. No voltage in wall plug.
Steam Cleaner won't run
2. Blown fuse or tripped breaker.
3. Steam cleaner may not be plugged into the electrical outlet
correctly.
4. The electrical outlet may not be working properly, check the
fuse or breaker, or consult an electrician.
5. The power cord may be damaged.
6. Does not turn on.
Steam Cleaner not producing steam 1. Water Tank may be empty.
2. Water Filter may be clogged and needs to be replaced.
3. Thermal protector may turn off pump if trying to operate steam
cleaner before steam indicator is illuminated.
4. Steam path may be blocked.
5. Hard water filter not installed.
1. The cleaning pad may already be saturated with dirt and needs
Microfiber pad doesn't pick up dirt
washing.
the right, at our sole discretion, to issue you
a refund or store credit (if applicable) of the
actual purchase price at the time of the original
purchase as reflected on the original sales
receipt. Parts and replacements may be new,
refurbished, lightly used, or re manufactured, in
Warrantor's sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This
limited warranty extends only to the original
retail purchaser, with original proof of purchase
from Warrantor or an authorized dealer of
Warrantor products, in the U.S., U.S. Military
Exchanges, and Canada.
WHAT THIS LIMITED WARRANTY DOES NOT
COVER: This warranty does not cover use of the
product in a commercial operation (such as maid,
janitorial, and equipment rental services, or any
other income-generating activity); improper
maintenance of the product; the product if it has
been subject to misuse, negligence, neglect,
vandalism, or the use of voltages other than that
on the data plate of this product. This warranty
does not cover damage resulting from an act
of God, accident, owner's acts or omissions,
service of this product by other than Warrantor
or a Warrantor authorized service provider (if
applicable), or other acts beyond the control of
Warrantor. This warranty also does not cover use
outside the country in which the product was
initially purchased, or resale of the product by the
original owner. Pick-up, delivery, transportation,
and house calls are not covered by this warranty.
In addition, this warranty does not cover any
product that has been altered or modified, or
repairs made necessary by normal wear or the
use of other products, parts, or accessories
which are either incompatible with this product
or adversely affect this product's operation,
performance, or durability. Normal wear items
are not covered under this warranty. Depending
on the product, normal wear items may include,
but are not limited to, belts, filters, brush rolls,
blower fans, blower and vacuum tubes, and
vacuum bags and straps.
OTHER IMPORTANT TERMS: This warranty
is not transferable and may not be assigned;
any assignment made in contravention of
this prohibition is void. This warranty shall be
governed and construed under the laws of the
state of North Carolina. The Warranty Period will
not be extended by any replacement of batteries,
parts, or products or by virtue of any repair
performed under this warranty.
THIS LIMITED WARRANTY IS THE EXCLUSIVE
WARRANTY AND REMEDY, AND ALL EXPRESS AND
IMPLIED WARRANTIES OTHER THAN THE LIMITED
WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE EXPRESSLY
DISCLAIMED. IN NO EVENT WILL WARRANTOR BE
LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY KIND OR
POSSIBLE SOLUTION
1. Check fuse or breaker in home.
2. Replace fuse or reset breaker in home.
3. Ensure the plug is pushed in securely.
4. Check fuse or breaker in home. Replace fuse/reset breaker in
home.
5. If cord is damaged, contact Customer Service at
1-800-321-1134.
6. Check the On/Off switch to make sure it is in the On postion.
1. Please refer to the "Filling Tanks" section.
2. Check Water Filter and clean or replace.
3. Unplug steam cleaner and allow to cool down.
4. Please refer to the "Clearing Blockages" section.
5. Ensure hard water filter is properly snapped back in place when
replacing or performing maintenance. Refer to "Replacing the
Hard Water Filter" section.
1. Wash or replace with clean pad. Please refer to the "Removing
Cleaning Pads" section.
NATURE TO OWNER OR ANY PARTY CLAIMING
THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY
OR ARISING FROM ANY CAUSE WHATSOEVER,
EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL
PURPOSE. TO THE EXTENT PERMITTED BY
APPLICABLE LAW, NO WARRANTIES THAT ARISE
BY OPERATION OF LAW, IF APPLICABLE, SHALL
EXCEED THE DURATION OF THE LIMITED WARRANTY
PROVIDED HEREIN. Warrantor's liability for
damages to you for any costs whatsoever arising
out of this statement of limited warranty shall be
limited to the amount paid for this product at the
time of original purchase.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, disclaimers of implied warranties, or
limitations on the duration of implied warranties,
so the above exclusions, disclaimers, and/or
limitations may not apply to you. This warranty
gives you specific legal rights, and you may also
have other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We
recommend using only with genuine Dirt Devil®
solutions (for carpet and spot cleaners), parts,
and accessories. Damage caused by use with
other than genuine Dirt Devil® solutions, parts,
and accessories is not covered by and may void
your warranty.

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