Right Of Complaint And Extended Warranty - Stokke Care Notice D'utilisation

User guide
2 UK/IE
IMPORTANT,
Congratulations with your new Stokke® Care™ changing unit!
With the Stokke® Care™ you can choose between two different heights (98 cm, 88 cm),
selecting the one that best suits you.
The Stokke® Care™ is more than just a changing unit. As your child grows, it can be used as a
shelf for books, toys, a stereo etc. Or if you lower the tabletop to a height of 72cm, the Stokke®
Care™ can be used as a small writing or playing desk. With a separate kit, available at your
nearest Stokke retailer, the Stokke® Care™ can be turned into a full-sized desk.
IMPORTANT!
Please read these instructions carefully and keep for future
reference. Keep track of the Allen key – you will need it
again later (by putting it in a kitchen drawer, for instance).
Remember to retighten all the screws 2-3 weeks after
you have assembled the changing unit. Keep track of
the Allen key for future use.
All the screws and fastenings should be firmly tight-
ened at all times to prevent small parts becoming loose
or falling off. This could cause a danger of choking or
other injuries because parts of the child's body could
become pinched, or clothing (e.g. strings, necklaces,
ribbons for babies, dummies, etc.) could get caught.
Remember to retighten all the screws 2-3 weeks after
assembly.
Never leave an infant on the changing unit without
adult supervision. Do not take your eyes off your baby
while it is lying on the changing unit.

RIGHT OF COMPLAINT AND EXTENDED WARRANTY

Applicable worldwide in respect of the baby changing table
STOKKE® CARE™, hereinafter referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of complaint pursuant to the con-
sumer protection legislation applicable at any given time,
which legislation may vary from country to country.
Generally speaking, STOKKE AS does not grant any additional
rights over and above those laid down by the legislation
applicable at any given time, although reference is made to
the "Extended Warranty" described below. The rights of the
customer under the consumer protection legislation applica-
ble at any given time are additional to those under the
"Extended Warranty", and are not affected thereby.
STOKKE® "EXTENDED WARRANTY"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway,
grants an "Extended Warranty" to customers who register
their product in our Warranty Database. This may be done
via our webpage www.stokkewarranty.com. Upon registra-
tion, a warranty certificate will be issued and sent to the
customer electronically (e-mail) or by ordinary mail.
Registration in the Warranty Database entitles the own-
er to an "Extended Warranty" as follows:
7-year warranty against any manufacturing defect
in the product.
The "Extended Warranty" also applies if the product has
been received as a gift or purchased second-hand.
Consequently, the "Extended Warranty" may be invoked by
whoever is the owner of the product any given time, within
the warranty period, and subject to the warranty certificate
being presented by the owner.
RETAIN FOR FUTURE REFERENCE. READ CAREFULLY!
Be careful not to place small items, toxic substances, hot
objects etc. near the changing unit where your baby
can reach them, as they may cause choking, poisoning
or other injuries.
Never put the changing unit near an open flame or
source of intense heat, such as radiators, electric bar
fires, gas fir
Always place the changing table on a stable, flat surfa-
cees etc, as this may cause a fire.
Do not use the changing unit if any part is broken, torn
or missing.
Do not use any accessories or replacement parts not
manufactured by STOKKE; this may affect your child's
safety.
The STOKKE® CARE™ changing unit is intended for use
for children up to 15 kg .
The STOKKE® CARE® should only be used with the top
surface assembled in one of the two positions shown
on page 33 (a). Doing otherwise may result in a dange-
rous situation for your baby.
The STOKKE® "Extended Warranty" is conditional upon
the following:
•
Normal use.
•
The product only having been used for the purpose for
which the product is intended.
•
The product having undergone ordinary maintenance, as
described in the maintenance/instruction manual.
•
Upon the "Extended Warranty" being invoked, the war-
ranty certificate shall be presented, together with the
original date-stamped purchase receipt. This also applies
to any secondary or subsequent owner.
•
The product appearing in its original state, hereunder that
the only parts used have been supplied by STOKKE® and
are intended for use on, or together with, the product.
Any deviations herefrom require the prior written consent
of STOKKE®.
•
The serial number of the product not having been
destroyed or removed.
The STOKKE® "Extended Warranty" does not cover:
Issues caused by normal developments in the parts mak-
ing up the product (e.g. colouration changes, as well as
wear and tear).
Issues caused by minor variations in materials (e.g. colour
differences between parts).
Issues caused by extreme influence from external factors
like sun/light, temperature, humidity, environmental pol-
lution, etc.
Damage caused by accidents/mishaps – for example any
other objects having bumped into the product or any
person having overturned the product by colliding with it.
The same applies if the product has been overloaded, for
example in terms of the weight placed on it.
Damage inflicted on the product by external influence, for
example when the product is being shipped as luggage.
Consequential damage, for example damage inflicted on
any persons and/or any other objects.
If the product has been fitted with any accessories that
have not been supplied by STOKKE®, the "Extended
Warranty" shall lapse.
CLEANING AND MAINTAINANCE
Mattress: Wipe with a clean cloth moistened with a mild detergent.
Wood: Wipe with a clean damp cloth, and wipe off excess water. We do not recommend the
use of any detergent. Colours may change if they are exposed to the sun.
Normal use: All water should be wiped off after use.
The plastic containers should always be placed resting
with the clips on top of the top surface. See pictures for
correct position of plastic containers on page 33 (b).
WARNING – Do not leave the child unattended!
The "Extended Warranty" shall not apply to any accessories
that have been purchased or supplied together with the
product, or at a subsequent date.
STOKKE® will under the "Extended Warranty":
Replace or – if STOKKE® thus prefers – repair the defective
part, or the product in its entirety (if necessary), provided
that the product is delivered to a reseller.
Cover normal transport costs for any replacement part/
product from STOKKE® to the reseller from whom the prod-
uct was purchased. – No travel costs on the part of the
purchaser are covered under the terms of the warranty.
Reserve the right to replace, at the time of the warranty
being invoked, defect parts by parts that are of approxi-
mately the same design.
Reserve the right to supply a replacement product in cases
where the relevant product is no longer being manufac-
tured at the time of the warranty being invoked. Such
product shall be of corresponding quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended
Warranty" shall be made to the reseller from whom the
product was purchased. Such request shall be made as soon
as possible after any defect has been discovered, and shall
be accompanied by the warranty certificate as well as the
original purchase receipt.
Documentation/evidence confirming the manufacturing
defect shall be presented, normally by way of the product
being brought along to the reseller, or otherwise being
presented to the reseller or a STOKKE® sales representative
for inspection.
The defect will be remedied in accordance with the above
provisions if the reseller or a STOKKE® sales representative
determines that the damage is caused by a manufacturing
defect.