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TROUBLESHOOTING
PROBLEM
Milk is not foamy after froth-
ing or steam is not coming
out of tube
Coffee is too weak or comes
out too quickly
Water leaks from the bottom
of the unit
24
POSSIBLE CAUSES
1.
Unit ran out of steam
2.
Milk is not cold enough
3.
Cup is too big, and tube
cannot properly reach milk
4.
Using skim milk
5.
Frothing tube is blocked
1.
Using single-shot basket
for double shot
2.
Coffee grind is too coarse
3.
Not enough coffee in filter
1.
There is too much water in
the drip tray
2.
The unit's parts are not
working properly
SOLUTIONS
1.
Ensure there is enough
water in the reservoir
2.
Use cold milk
3.
Use a tall, narrow cup
4.
Use whole or reduced-fat
milk for best results
5.
Wipe away milk residue or
follow the instructions on
pp. 27–29 to descale
1.
Use double-shot basket
for double shot
2.
Use a finer ground
3.
Add more coffee
1.
Empty the drip tray
2.
Contact Chefman
®
Customer Support
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