to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives
any rights it may have to seek attorneys' fees and expenses from you if LG prevails in the
arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the
arbitration conducted solely (1) on the basis of documents submitted to the arbitrator,
(2) through a telephonic hearing, or (3) by an in-person hearing as established by the
applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be
determined by the applicable arbitration rules. Any in- person arbitration hearings will be
held at the nearest, most mutually-convenient arbitration location available within the
province or territory in which you reside unless you and LG both agree to another location
or agree to a telephonic arbitration.
Severability and Waiver. If any portion of this Limited Warranty (including these
arbitration procedures) is unenforceable, the remaining provisions will continue in full force
and effect to the maximum extent permitted by applicable law. Should LG fail to enforce
strict performance of any provision of this Limited Warranty (including these arbitration
procedures), it does not mean that LG intends to waive or has waived any provision or part
of this Limited Warranty.
Opt Out. The arbitration provision requires you and LG to resolve disputes by binding
arbitration instead of court, unless the laws of your province or territory do not permit
that, or, in other jurisdictions, if you choose to opt out. The arbitration provision does not
apply to consumers in Ontario.
For individuals that fall within the binding arbitration provisions, you may opt out of this
dispute resolution procedure. If you opt out, neither you nor LG can require the other
to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser's purchase
of the product by either (i) sending an e-mail to optout@lge.com, with the subject line:
"Arbitration Opt Out;" or (ii) calling 1- 800-980-2973. You must include in the opt out
e-mail or provide by telephone: (a) your name and address; (b) the date on which the
product was purchased; (c) the product model name or model number; and (d) the serial
number (the serial number can be found (i) on the product; or (ii) online by accessing
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