IKEA LAGAN Mode D'emploi page 17

ENGLISH
IKEA limited guarantee
How long is the IKEA guarantee valid?
This guarantee is valid for five (5) years from the
original date of purchase of Your appliance at IKEA,
unless the appliance is named LAGAN or TILLREDA
in which case two (2) years of guarantee apply. The
original sales receipt is required as proof of purchase.
If service work is carried out under guarantee,
this will not extend the guarantee period for the
appliance.
Who will execute the service?
IKEA "Service Provider" will provide the service
through its own service operations or authorized
service partner network.
What does this guarantee cover?
The guarantee covers faults of the appliance which
have been caused by faulty construction or material
faults from the date of purchase from IKEA. This
guarantee applies to domestic use only. Some
exceptions not guaranteed are specified under the
headline "What is not covered under this guarantee?"
Within the guarantee period, the costs to remedy
the fault (e.g., repairs, parts, labour and travel) will
be covered, provided that the appliance is accessible
for repair without special expenditure. On these
conditions the local regulations are applicable.
Replaced parts become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine the
product and decide, at its sole discretion, if it is
covered under this guarantee. If considered covered,
IKEA Service Provider or its authorized service partner
through its own service operations, will then, at its
sole discretion, either repair the defective product or
replace it with the same or a comparable product.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage caused
by failure to observe operating instructions,
incorrect installation or by connection to the
wrong voltage, damage caused by chemical or
electro-chemical reaction, rust, corrosion or water
damage including but not limited to damage
caused by excessive lime in the water supply,
damage caused by abnormal environmental
conditions.
•
Consumable parts including batteries and lamps.
•
Non-functional and decorative parts which do not
affect normal use of the appliance, including any
scratches and possible colour differences.
•
Accidental damage caused by foreign objects or
substances and cleaning or unblocking of filters,
drainage systems or soap drawers.
•
Damage to the following parts: ceramic glass,
accessories, crockery and cutlery baskets, feed
and drainage pipes, seals, lamps and lamp covers,
screens, knobs, casings and parts of casings.
Unless such damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during a
technician's visit.
•
Repairs not carried out by our appointed service
providers and/or an authorized service contractual
partner or where non-original parts have been
used.
•
Repairs caused by installation which is faulty or not
according to specification.
•
The use of the appliance in a non-domestic
environment i.e. professional use.
•
Transportation damages. If a customer transports
the product to his home or another address, IKEA
is not liable for any damage that may occur during
transport. However, if IKEA delivers the product to
the customer's delivery address, then damage to
the product that occurs during this delivery will be
covered by IKEA.
•
Cost for carrying out the initial installation of the
IKEA appliance. However, if an IKEA appointed
Service Provider or its authorized service partner
repairs or replaces the appliance under the terms
of this guarantee, the appointed Service Provider
or its authorized service partner will reinstall the
repaired appliance or install the replacement, if
necessary.
How country law applies
The IKEA guarantee gives you specific legal rights,
and you may also have other rights which vary from
state to state or jurisdiction to jurisdiction. However
these conditions do not limit in any way consumer
rights described in the local legislation.
Area of validity
For appliances which are purchased in United States
or Canada, or moved to one of the mentioned
countries, the services will be provided in the
framework of the guarantee conditions normal in the
new country.
An obligation to carry out services in the framework
of the guarantee exists only if the appliance complies
and is installed in accordance with:
-
the technical specifications of the country in which
the guarantee claim is made;
-
the Assembly Instructions and User Manual Safety
Information.
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