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10.0 Guarantee
The guarantee period for new Wolff machines is one year from the time of delivery/transfer to the customer,
unless another period applies pursuant to mandatory legal regulations.
When making a claim under guarantee, the invoice and/or proof of purchase must be provided.
All repairs covered by the guarantee must be carried out by a Wolff service shop recognised by us. Repairs
which are carried out by the customer and/or improperly automatically lead to a disentitlement from guaran-
tee claims. The same is true of improper operation and/or use.
Replacement of parts, accessories and other changes to Wolff machines
Wolff machines provide users with a high degree of safety and reliabiity. To maintain this, the condition of
your Wolff machine may not be changed from that on the date it was delivered from the factory without obser-
ving the following rules. These rules apply for the replacement of parts, the addition of accessories and other
technical changes.
All work done on your Wolff machine must be carried out exclusively by a specialist workshop which
has suitably trained and experienced staff and the working materials required. For this, we recommend an
authorised Wolff service shop.
In the event that parts are deliberately replaced, accessories are deliberately added or other technical
changes are deliberately carried out, the customer must always consult an authorised Wolff service shop
or us, the manufacturer, before starting the work.
We urgently recommend only using safety-checked original Wolff spare parts and original Wolff
accessories which have been cleared by us, the manufacturer. These spare parts and accessories can
be purchased from your authorised Wolff service shop, which will also be pleased to assemble them for
you properly.
Original Wolff spare parts and Wolff accessories have been specially tested for their safety and suitability
for Wolff machines.
We can not suffi ciently judge the safety and suitability of spare parts and accessories which are
not original Wolff parts, and are thus unable to vouch for them.
To maintain operating reliability and avoid damage, in the case of technical changes – of whatever kind –
our technical guidelines are to be observed in every case. Please also contact us at any other time if
you have any questions about your Wolff machine.
We hope you understand that we can not assume any liability for damages caused as a result of im-
proper work and/or violation above rules.
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