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WHAT TO DO IF...
Warning! Before troubleshooting,
disconnect the mains plug from the
mains socket.
Only a qualified electrician or competent
person must do the troubleshooting that
is not in this manual.
Problem
The appliance is noisy
The appliance does not
operate. The lamp does
not operate.
The lamp does not work.
The compressor operates
continually.
The compressor does not
start immediately after
pressing the Action
Freezeor Action Cool-
switch, or after changing
the temperature.
Water flows on the rear
plate of the refrigerator.
Water flows into the re-
frigerator.
Possible cause
The appliance is not supported
properly
The appliance is switched off.
The mains plug is not connected
to the mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
The lamp is in stand-by.
The lamp is defective.
The temperature is not set cor-
rectly.
The door is not closed correctly.
The door has been opened too
frequently.
The product temperature is too
high.
The room temperature is too
high.
This is normal, no error has oc-
curred.
During the automatic defrosting
process, frost defrosts on the rear
plate.
The water outlet is clogged.
Products prevent that water flows
into the water collector.
Important! There are some sounds during
normal use (compressor, refrigerant
circulation).
Check if the appliance stands sta-
ble (all the four feet should be on
the floor)
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical appli-
ance to the mains socket.
Contact a qualified electrician.
Close and open the door.
Refer to "Replacing the lamp".
Set a higher temperature.
Refer to "Closing the door".
Do not keep the door open longer
than necessary.
Let the product temperature de-
crease to room temperature before
storage.
Decrease the room temperature.
The compressor starts after a pe-
riod of time.
This is correct.
Clean the water outlet.
Make sure that products do not
touch the rear plate.
electrolux 11
Solution
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